Showing posts with label Computer Problems. Show all posts
Showing posts with label Computer Problems. Show all posts

Wednesday, December 18, 2024

Can't ManageThe Mac

 I can't deal with new Mac Sequoia OS problems.  Reverting to the previous Sonora OS may delete much of my current files.  And I'm just getting P/O about the whole computer thing.  I can't even upload photos.  So I may be gone for a while.

If and when I figure it out, I'll be back.


Mark

Sunday, December 15, 2024

Reading is FUNdamental

I hate computer updates, I really do.  Sure, if not for them, I would be back in 2000.  But they become so constant and every change makes some favorite app not work right.   Every Firefox or Safari update (about once a week each) means I have to create a new password or lengthen the existing one for my AOL email accounts.

And dammit, even with my accounts printed out on legal size paper and double-spaced, I run out of room and I have silly arrows pointing all over the place to wherever there is room!  Don't worry about my security though.  I have a stand-alone computer for a couple obsolete computer games and I keep my password spreadsheet on that.  Unhackable.

But what got my knickers in a knot today was Mac Photos.  The newest upgrade from Sequoia 15.1 to 15.2  "upgrade" (you will only understand that if you have a Mac) completely changed my camera-to-computer upload procedure.  I went nuts trying to get pictures off my camera yesterday for hours.  

I thought the problem was Photos.  Nothing I tried fixed that.  So I thought it was Sequoia 15.2 which had just been upgraded.  Looking for a new Photos version that worked with it got me nowhere.  The instructions for ways to revert to Sequoia 15.1 were beyond my ability.

And I will add that restarting the computer, shutting it on and off, and looking for "patches" got me nowhere.  So I shut the computer off and went shopping (eyeglass repair, DIY store) just to clear my mind.

When I returned (fed The Mews, cleaned the litterboxes) I went at it again.  And trust me, when cleaning the litterboxes is better than struggling with the computer, you know you have a problem.  

But then the great Spirit of Christmas descended upon me!  I saw a single line in a 4 page help article that referred to "device in the sidebar".  Curious, I went back to Photos and searched around.  And I found the word "device" in a drop-down menu.  Clicking on it, I found "camera".

The good part is that everything worked again.  The mean part is that Mac/Google were trying SO hard to get me on ICloud in a Google-controlled account instead of just letting me manage my little photo world myself.  Sometimes, I feel like a small mouse with a tiny mace fighting a Bobcat!

But I beat them again!

  --------

Allow me an admission.  My favorite baseball player of all time is Pete Rose.  Yeah he bet on games.  But as a player, he was everything I ever tried to be.  His nickname was "Charlie Hustle".   He did his best on every at-bat or fielding effort.  Mickey Mantle once related a story about the first time he saw Pete Rose in the outfield.  Mantle said something like "I hit a homer that was 50' over the wall.  And this new kid climbed the wall trying to catch it.  We called him 'Charlie Hustle' after that".  He always ran hard in a sure out, launched himself at every fly ball he could not possibly reach, and played every day as if it was his last.  I think he once said that he would pay to play baseball.

I understand him everytime I play a game or tackle a computer problem.  Sometimes it isn't skill, but determination.  Perseverance counts too.  Sorry, I didn't mean to talk about myself, it just went from the brain to the keyboard...

  ----------

There were only 5 pics on the camera, but 3 were so weird...  I woke up yesterday and thought my neighbors had put a row of fake owls on their roof-ridge to scare away pest birds. But then one of them moved!  And I realized it was a whole row of vultures!




I love taking pictures of The Mews of course, but THIS is really why I have a camera...  For the things that you can never even imagine could happen...

Friday, September 27, 2024

Taxes

What Documents Do You Need to File Taxes? - Experian

I filed for a tax filing extension back in April.   My H&R Block software did my Federal return, but the State software kept saying "network connection not found".  I couldn't solve that.  And there was no way I was going to call the H&R Help Center 2 days before the April filing deadline!

So I filed for an extension and sent the IRS $5,000 to cover possible extra tax required.  Every month after, I tried to solve the "network connection lost" problem.  It was baffling.  But by early September, I could put it off any longer and I decided it was safe to call the H&R Block Help Center without being on a 2 hour waiting list.

An agent come online in about 20 minutes later.  The agent said network problems were not really their problem.  I pointed out that the Federal return software did not show that problem, nor did I have that problem anywhere else.  I pointed out that we were both looking at my account over the internet, so there was obviously a "working network connection".

So she agreed there had to be an H&R Block problem.  After 20 minutes of trying various solutions, she said, why not try re-installing our software?  I was worried I would lose the Federal return.  She said that the Federal return was saved under a different name (which I knew but hadn't thought about) and that the re-installed software would know what file to look for.

So I did.  And the Federal return was still there and the State return form seemed suddenly perfectly happy with my network connection.  I thanked her and hung up.

So I proceeded with the State return.  This is where things get bad...

I won't go into details about my taxes, but I have stocks, bonds, and a Government Savings Account (called the TSP if you know what that is).  My stocks and bonds are all Index Funds and some portion of those have some foreign investments, which complicate things.  I have no control over the Index Fund investment choices.  Plus, the TSP requires that I withdraw a portion of my savings from it each year now that I'm older than 72.

I hadn't known that in 2023, so they forcibly sent me 2 checks since then.  I had included one on my Federal return, forgetting about the 2nd.  So I had to adjust my Federal return in the software.  Did that, and shut down for the night.

The next day, my Federal return was blank!  Nowhere to be found.  I have no idea why.  Even my backup program (Time Machine) is acting weird.  I tried to recover the Federal return using that, but failed.  Each time I open a date, it sends me back to "choose a date". 

ARGHHH!

If I was 50, I could probably solve this.  I think I have to just redo the Federal return.  Fortunately, I have all the previously-printed tax forms, so it won't be like starting from scratch.  And then I can do the State return.  I have until October 15, so I will sort out the 3 different versions of the Federal return (as I said, I found errors before I mailed them) tomorrow and go from there.

But I think this is my last year using tax software (unless the Govt provides a better one).  Next year, early March, I will just take all my forms to a tax-preparer and say "tell me what I owe" and have them file the returns!  

This has finally become just too hard!

Saturday, August 31, 2024

Computer Problems

I had sme real frustrations 2 days ago.  I was talking to my Credit Union about online access.  They keep shutting off my password if I don't visit enough enough.  Well, I woukld think they would be happy that I don't bother them often, but I suppose that means I don't see the loan offers (that I never ever bother using).

But in the middle of the call, KERBLAM!!!  Out of nowhere, thunder and lightning directly overhead in the same instant...  Then torrents of rain (which The Weather Channel did not predict).

I have a battery backup surge protector of course but that was too much for it and it shut down.  An hour later, it all stopped.  But I couldn't reach any internet sites.  The TV worked, so I hadn't lost my cable service.  Restarting the computer several times didn't work.  Shutting down and restarting didn't help.

Somewhere, there is a "take service online" menu choice, but I couldn't find it.  So I just left everything shut down

Yesterday, I tried everything again.  No luck.  Then I remembered about disconnecting and reconnecting the router.  That finally worked.  👍

I happened to look outside while waiting, and saw the rain gauge.  2.25"!  In about 1 hour!  Well, that should keep the grass and shrubs happy for a while.  But it was worrisome for a while.  I was afraid the computer was fried.

Sunday, April 14, 2024

Taxes

 It was gruesome!  Not because I couldn't do them, but because all the computer stuff was "off".

Last December, the laser printer stopped printing in color.  I haven't solved that yet.  But last week, it stopped printing at all.  Just kept saying "load paper".  Which I did without it working after.  And just before tax time of course.

I use H&R Block software (for about 10 years).  Never a problem.  I just check off boxes and add a few numbers (and they are very good saying "enter number in box 1A here").  And that sure helps.  I have index stocks, and (for example) one question is "foreign taxes paid".  Like I have any idea what that really means.  But they do.  So I go to the my index fund site and they tell my a number.  I add that to H&R.  

At the end, they do a review for inconsistencies.  If there are any, they send me to the place to review the numbers.  If not, my taxes are done and I just hit "print".  I like to send printed tax forms; it's just easier in some ways.

But here's the problem.   As I mentioned, my printer stopped working.  And H&R Block software said I had no internet connection.  Which was ridiculous.  I had just downloaded the software on the internet, I got an email confirmation security code from them, and my email is working just fine.

But I couldn't get to their help site online "no internet connection", according to them.  So I couldn't finish my tax forms, couldn't ask for help, and I couldn't even print out a filing extension form!  The printer call number said queue was an hour at best.  And I tried that one before with no success.  H&R was worse.  Not even a guess as to wait time.

I spent the entire past few days trying to fix problems.  It's maddening.  Trouble-shooting company sites send you around in circles.

But I finally solved the immediate B&W printer problem so I could at least print out the tax extension request forms from direct Federal and State sites.

That was only because it finally occurred to me to download the printer manual and search it.  Sure enough, it solved the problem.  Not that it was easy.  The manual addresses several models and even for my own, the displays didn't exactly match the instructions.  

Part of the problem is that my Canon printer can be used as a network printer and the defaults are set for that.  Stuff like needing a network ID and "secure printing".  Undoing all that was a real bad day!  The settings are so individual-unfriendly, you even have to specify the weight and brightness of the paper!  I suppose that makes sense on an office network where everything stays the same.  But sometimes I buy cheap paper.  

I did get that all undone.  But why did it work so well for 4 years and then suddenly stop?  Probably an update aimed at office network printers...

I hope I never have to do it again.  But the joy I felt when seeing a short document print out was HUGE!    

JOY!  DANCING!  GLEE!

Now I just have to get the color working again..  But B&W was enough to print the tax extension due-date forms, and that gets me time to deal with H&R Block software problems.

Still, I had to send Federal and State checks.  I had 2 forced withdrawals from my Govt Thrift Saving Plan and didn't anticipate that.  So I owe more than usual.  But the TSP  told me; I just didn't realize the tax consequences.

Live and learn.  But at least I solved a couple of computer problems.  That deserves a steak dinner.  And I don't care if it is actually 11 pm just before I have this post scheduled for "tomorrow", I'm going to cook one and eat it watching some superhero movie!  I'll catch up on the veggies tomorrow.

Feeling good...




Monday, December 26, 2022

Won One Against AOL

When I had email from Verizon, they were happy to grant me 3 email addresses.  I used one for ME, one for The Mews and one for my forum discussions.  When Verizon dumped us onto AOL, AOL wanted only one email per user.  It was supossed to be "identical service", but of course it was not.  I figured out how to get 2, but not the forum one.  I figured that out today, LOL!

It's one per browser...  I had the main email set up on Safari and I discovered I could set up The Mews on Firefox without AOL noticing.

But I'm so stupid, I didn't think about trying Chrome until last night.  It sort of works, but it shows all my emails to me.  Took me all night to get that far.  I'll work on that in a couple days.  Right now, I'm pretty much damn worn out.  I'll take my paltry 1/2 victory and go with it for now.  LOL!  At least I can get gardening emails again...

Does everyone else have to struggle this much?  I feel so damn stupid sometimes. 

Tuesday, October 18, 2022

A Minor Computer Win

1.  I bought a color toner printer 2 years ago.  I don't print often, so the old color ink-jet printer cartridges dried up before being used up.  And at $50 for a whole set of cartridges was annoying.  I read that toner lasts forever, so I bought one.

Canon imageCLASS MF743Cdw Wireless Color All-In-One Laser Printer with Fax 1

It has been difficult to use.  Apparently, it is intended for multiple user office use.  I did not know that at the time.  It has many functions and setting designed for office use and you almost have to be an IT person to understand them.  Just getting it to merely print seemed like an insult to it.

I succeeded (sometimes, after struggling), but never knew why.  A few days ago, I wanted to print out my vaccine record (flu, covid and others) from a govt website.  I could NOT make the darn printer print.  I searched all over the commands and settings, to no avail.  

But I noticed one setting that said "network".  I unclicked it.  IMMEDIATELY, it printed out my document. Glory and Hallelujah,  all I had to be was just "myself and no other users".   Two years fighting with it and one click solved it all!

2.  I have a really nice keyboard (dasKeyboard).  The letters seem slightly embossed.  I wear out certain letters on standard keyboards fast, so I appreciate that.  But it uses 2 ports and I struggle with that.  I have an added multiport connector

4-port StarTech.com 4 Port USB 2.0 Hub - USB Bus Powered - Portable Multi Port USB 2.0 Splitter and Expander Hub - Sm... 1


Not this one, but one like it...  Even that didn't allow all my cables.  But it works for devices not used all at the same time.  So I unplugged the 2 port keyboard from the direct computer connection and moved it to the multi-port.  Obviously, it worked.  And I even (somehow) have a free port.  I haven't figured out the "why" of that yet.

But Yay!  😎

Two problems solved in one day.  Now, if I could get Safari autofill to work, I would be thrilled...


Friday, July 22, 2022

Printing Passwords

My printer is trying to drive me crazy!

All I wanted to do was set up my user names and passwords safely.  And to me, that means beyond "password managers".  I'm kind of primitive.  I like mine completely offline.   So I set up a spreadsheet on my old offline Mac (used for some old games I like) and printed them from there years ago.

Over the course of time, there have been many password changes and my scribbled changes finally became unusable.  There is just "so much" space on a page and "so many" arrows you can draw to the new ones.  And most of the sites were old or no longer visited.

So I decided to redo it all.  First. legal size paper gave more columns.  Second, wider rows give more room for written changes.  Setting up the spreadsheet was easy.  Filling it in was easy.  I got rid of a decade of scribbles and 2/3s of the sites I visited.  And using the Excel sort function (A-Z) made them easier to find.

But I still had to print the spreadsheet.  My old color inkjet printer cartridges were all dried up.  So I had to move the spreadsheet to the online Mac.  Naturally, I disconnected the internet connection before moving the saved spreadsheet to the Mac with the laser printer.  There isn't much point in saving passwords if you allow the file to be stored online!

Computers hate me.  The flashdrive wouldn't load in the newer (temporarily offline) Mac for 30 minutes.  I tried everything.  Finally got it to be recognized after enough restarts.  Made sure the spreadsheet was still legal size paper settings and one-sided printing (my Mac is convinced I want 2-sided printing by default).  

And it wouldn't print!  Well, OK, I didn't know where to stick legal sized paper in.  This laser printer is new to me.  I only bought it because the color toner doesn't dry up like color inkjet cartridges do.  Actually, it does "too damn much".  There are 3 places to put paper, and the display menu is designed for a genius (which I am not).  And there were a couple of odd pieces of plastic with it that I didn't know the purpose of. 

Tuesday, May 10, 2022

A Surprise Computer Fix, Part 2

So, yesterday, I ended by saying my Apple email wasn't showing old or new emails.  AOL was allowing my Cavebear account just fine but not Marksmews (cats) or Yardenman (gardening).  I like separated and themed user names...

I decided to figure out passwords to try and get my email of those 2 in AOL.  They have been unhelpful in the past, so I didn't even bother calling them.  I looked up stuff on the net.  That is always difficult.  I'm not a beginner, but not an expert either.  I live in the awkward world where I have an idea what experts are telling me but not understanding all the instructions.  Experts assume "some things".  Like what the heck is a "kernal panic"?

But I did get enough to try setting up AOL email accounts.  One site told me the locations within AOL to look at email accounts.  Another suggested way to establish a new password.  None of them worked immediately, but I kept trying some of them.  All failed.  Everytime I tried a new account, I got my Cavebear account login on Safari.

I opened Firefox and tried the same things.  I actually got a different sign-in page!  I entered my Mark's Mews email address and searched around.  I found a place for re-setting a password.  It asked some security questions.  That was difficult'

I have my accounts and passwords on paper (no one can hack THAT).  But over the years, I have scribbled notes of changes and drawn lines to new passwords, etc.  Its a MESS!  I really have to update the Excel spreadsheet of those (its on a standalone computer).  But I found enough in the scribbles to answer the security questions.

I was shocked to discover that AOL had that data and allowed me to establish a new password for Marksmews email account.  But it said I had to restart my computer.  OK, I can do that, and did. 

The Marksmews email account didn't show up in Safari, but it did in Firefox.  I have NO idea why.  But there (Oh happily there) was the Marksmews email account ON AOL.  Previous discussions with AOL agents said that was not possible without a standard monthly fee.  On my screen, there was no mention of a fee.  I am assuming they lied about that.

And when I opened the MarksMews email account on Firefox in AOL (my Cavebear account is bookmarked on Safari), all the old emails and the new 10 days of emails all showed up!  Among them were the notifications from Chewy about my autoship.  So they were not to blame.  

I bookmarked it on Firefox.  I closed Firefox.  I reopened it on Firefox.  The email account shows up in AOL!  I sent emails back and forth to myself.  It worked.  I got one account solved.

Something successful every day is good...





Monday, May 9, 2022

A Surprise Computer Fix, Part 1

Yeah another computer post.  But this time, an interesting and unexpected fix.

 Two things happened.  First, I received an unexpected autoship shipment of cat food from Chewy.  I am supposed to get an email from them advising me of an upcoming autoship (in case I want to cancel or change it).  I did not get an email about that.  I was kind of upset because there were a few flavors The Mews don't love and I didn't receive a notification email in order to change that.

I thought about how that might occur.  First, maybe Chewy had accidentally duplicated the previous order.   Second, since I had been delaying autoship orders the past few months (I get damaged cans), they had sent stuff to keep me as a customer.

The actual reason didn't occur to me at first....  I had 3 email accounts with Verizon once.  I read them all EASILY using Apple Mail.  They sold all their email accounts to AOL with a promise they would all be maintained for free (as it was on Verizon).   

It hasn't been a good experience.  AOL hates people having multiple email accounts.  My Cavebear account (the general one) works fine on AOL (probably because I transferred that one first.  AOL has fought me tooth and nail over the Marksmews and Yardenman accounts.  They want a monthly "support fee" for each (and it was, as I said) supposed to be free.  But I could still receive emails to those (but not send or reply from them.

So, having the new computer mostly working (some apps needed upgrades due to the new non-Intel chip) and some few apps and files just wouldn't migrate (mostly fixed now), I looked at the email accounts.  I discovered that the migration to the new computer stopped my Apple mail MarksMews and Yardenman accounts.  

I could see previous MarksMews emails, but not after April 27th.  Worse, the next day, all the old emails were gone.  As if my Apple mail accounts never existed.  It was only a week, so I hadn't realized that there were no new ones.  That sometimes happens.

And then it struck me that Chewy probably had send a notification of impending autoship, but the emails weren't showing up.  I'll stop here for now.  People get bored reading about computer problems in general and this is getting too long anyway.

More tomorrow...



Sunday, May 1, 2022

The Computer

Its working, but it wasn't for 3 days at first and I was going nuts.   There is bad news at first, but good news at the end, so keep reading.  

It arrived last week.  I made sure my Time Machine backup had the latest version of the old computer.  Went through the migration process.  Answered all the questions along the way.  Recorded all information it suggested.  It took 9 hours.

Migration is supposed to retain all settings.  For the most part, it did, but for some things it did not.

When the migration process was ended, it said to restart the computer.  That made sense, restart incorporates the old into the new.

When it came back up, it wanted my admin password.  I know my admin password.  But it wouldn't accept it.  I struggled with that the entire next day.  No luck.  The new computer software wouldn't recognize me.  

Hooking my old computer back up, I researched "recover admin password".  By design for security, that is not easy to do, but I did find some instructions about it.  Sadly, none of them made much sense to me (too technical and in terms I didn't understand).  I mean, seriously, "kernal panic"?

I set up the new computer again and tried to follow the recovery instructions.  No luck

I tried sleeping the computer, I tried restarting it, I even unplugged the router to reset it after 2 minutes.  Nothing helped.

I set up the old computer again (which, perversely, seemed to be working fine and made sure I had a new backup.  I disconnected it and set up the new one.  I erased the internal hard drive.  I reinstalled the backup.  No luck.  The new computer would simply not accept my admin password.

I shut it down again.  Let's just say "bad words abounded in the house...

The next day, I started it up again to try and do "safe recovery mode" and other things recommended.  But I tried the same old admin password again first (why not?) and it was accepted!  I have no idea why it was now and not before.

But the new computer is working.  It's not perfect.  I lost all autofills, but I will restore them gradually.  Good news is that it hasn't auto-restarted.  It doesn't get hot in sleep mode.  It wakes up immediately.  It seems to send and receive quickly.  All my bookmarks, files, email and photos are present.  

Time to see if I can FINALLY be able to leave comments on blogs again.  That is the last test and something I have missed doing.  


Saturday, April 9, 2022

Persistence

 I sometimes don't realize how frustrating computers are to others.  Some people are skilled at them; the hardware or the apps parts.  Some people just have to live with the frustrations.  I'm in the middle, I think.

I know enough to try.  Sometimes I succeed, sometimes I fail.  That may be the most maddening of all.  I sometimes think it would be better to know most all of it or less of it. The first is very helpful and the 2nd pretty much lets you just "accept".

The middle means you struggle constantly.  Knowing what to do is like killing the wolf at the door with a gun.  Not knowing is like just accepting things and throwing a steak at the wolf.  Being in the middle is like just having a knife against the wolf.

*Sigh*

This time, I had to accept the wolf.  I can't wait for the new computer.  It will "probably" solve most problems.  Probably...  I won't know until it gets here and I set it up.  I'm hoping it is a hardware problem, fearing it may not be.  

I both love and hate computers.

Wednesday, April 6, 2022

Bad Day April 3

Sorry, everyone.  I got SO frustrated with the existing computer.  I kind of "lost it" suddenly a few days ago.

It was weird.  The computer had mostly stopped the frequent restarts, but then suddenly got very hot (some heat before for weeks but HOT recently.  I was also noticing that more original-size photos were disappearing from my Photo app.  

I went through an entire "restore" from my Time Machine backup from 2 weeks previous.  It took about 9 hours and I had to be there to answer a few dumb questions (like, "do you wish to continue"?). 

I got the computer "restored".  But I had lost the photos I had taken after that date.  Fortunately, I was able to import them back from a later backup.  It almost makes no sense, but it does really.  I needed the restore from mid-March to avoid some problems, but the newest backup processed photos were OK.  I keep the full-sized photos in Photo, and the smaller (cropped an light-adjusted) ones in a separate set of folders'

The full-sized Photo files (about 1.5-5 MB) are for quick viewing "all at once".  The processed ones (100-300 KB) are for posting.  Both have some value.

It occurs to me that, with a bit of tedious work, I can recover the missing Photo pics (at smaller size) back to Photos.  They look about the same regardless of size.  There are many I would love to have easier access too in Photos.

But they weren't the cause of the problems I have been having.  They were annoying.  What made me snap and shut down the computer and pull out all the cables in anger was the difficulty in commenting on the cat blogs.  And not being able to do that became maddening.

I felt I was just "one-way", receiving comments but not sending them.  Once in a while, they would get through but mostly they wouldn't.  It was either some old apps on my end or the computer was dying.

I gambled on increasing the RAM a few months ago.  That didn't help.  I tried shutting down the computer between uses.  That cooled it off, but didn't really solve anything long-term.  A Mac Mini is intended to be left on in "sleep mode".

I decided to replace it, and that was annoying.  For the price of going from 8 RAM to 16 RAM AND having a technician come out to install it, I could have bought a renewed one from Amazon that would surely have lasted a couple of years.  

But that is spilled milk, water under the bridge, water over the dam, etc. 

I checked Amazon.  For my habits and purposes, I wanted a 1 TB, 16 RAM, Intel 5 or 7 chip, and plenty of ports.  And I was tired of "renewed".  They didn't have one new.

So I went to Apple directly, expecting a hideous price.  To my surprise, I found exactly what I was looking for new and found their prices are more reasonable than they used to be.  Competion is good.

So I will have a new Mac Mini computer April 21-15.  The only difference is that it will have the new Apple M1 chip instead of an Intel.  Well, it must work or they couldn't sell it (famous last words).  I may have to change some apps.  I hope I can still manage to do that.

Meanwhile, I will spend some time importing processed photos back in the Mac Photo app, clean out old docs and gifs, and read friends' cat blogs until I can comment again. 

I HOPE! 



Monday, March 28, 2022

More Computer Woes

I feel like a broken record sometimes...  computer, computer, computer.   I'm almost surprised anyone reads this blog lately.

I mentioned previously that the HD was backed up, so I erased the HD to try and try to restore the most likely "OK" apps a few at a time to see where the frequent restart problem was.  Great in theory, but it is not ( have learned) easy to restore some apps selectively.

I am probably misunderstanding some things, but it seems that some apps won't restore directly, but need to be re-installed via the original download installer packages.  I can't find some of them.  Maybe some kinds of files don't get included in the backup program or I need to change settings to cause them to backup.

They say "a little knowledge is a dangerous thing".  True.  I know enough to think I can fix things, but that same knowledge is "just enough" to get me wading in computer fixes that turn out to be too deep.

So I decided the better part of valor was just to restore the whole HD, and think of something else to try.  Eliminating all apps I could do without and or re-download free was one.  Getting the computer to a repair place was another.

I restored the HD successfully.  It took 9 hours.  Not that I had to do anything those 9 hours, but I had to stick around because sometimes the computer asks a question.  It didn't, so I spent the time cleaning windows and finishing my existing Civilization 2 game  (I won).

As an aside, I cleaned the windows using balled-up newspaper and home-made "windex".  Worked well, but finished with more "windex" and lint-free cloth.  And since the outside of the bottom half can be swiveled inwards, I was able to do the outside too. The Civ 2 game got my colonists to Alpha Centuri successfully in spite of all the opposing civs allying against me.  Well, I needed something to be successful!

So the HD was restored about 10 am (yes I stayed up all night).  There was some minor success in that (aside that it worked at all).  While it did that auto-restart upon turning it on, it didn't crash while I used it the next day.  Sounds great, right?

Nope.  The computer case became very hot!  That means death to the HD.  There is no point is trying to have it repaired.  I've gone through hot case issues before and it is never really fixable.  So I am just going to replace the Mac Mini.  It wasn't expensive itself (a renewed 2018 model from Amazon).  I should stop buying "cheap"...

"Cheap" is an old family habit.  My parents lived through The Great Depression and my Dad's side of the family were struggling farmers and small merchants.  As the eldest child, I was taught to be cheap.  Childhood training dies hard even though I don't have to be.

But I still have a dilemma.  Apple tends to release a new Mac Mini every couple years.  I have a 2018, there is a 2020, and I found some discussion that there will be a new one in 2023.  So rather than buy a factory-issued 2020, it might make sense to buy a renewed 2020 to last a year or 2.  Amazon sells them for around $400.  

That's not "going cheap".  It's more like buying a used car to just last 2 years while waiting for one of the good new all-electric cars expected to become available in 2024.  I won't bother you right now about all-electric cars, but one would suit my needs just fine (I do short errands frequently).

OK, I've talked myself into a renewed 2020 Mac Mini.  Will order one tonight.  I have to make these constant computer problems go away!


Thursday, March 24, 2022

Computer Problem Fixes

The Mac is not operating fully yet.

You don't have to know about Mac computers for this.  I made sure my backup disk (Time Machine on a Mac) seemed accurate.  Then I unplugged the backup drive and erased the internal HD.  Restarting it by instructions, I got the O/S back and it is the most up-to-date one.

I first added back a few basic apps that didn't seem they should cause problems.  Safari, my blogs and Blogger dashboard, Antivirus software, AOL mail, etc.  It seemed OK for a day but then started restarting again.  I restored a few others today.  They didn't make things any worse, so I guess they are OK.

Actually, the restart seems to happen more often when I awaken it from Sleep Mode than when I am actively online, but it does happen then sometimes too.  It is probably the hardware, but I want to explore the software some more before I replace it.  The restart error messages suggest there is an "outdated or incompatible software" issue.

A 2018 Mac mini should not be outdated, but I did go with a "renewed" one.  I won't to that again!

I would have to get a new current model 1 TB and 16-24 RAM Intel7 chip.  I don't understand the cloud and I have like 20,000+ photos and many apps.  I want to keep everything on my desktop.  And I will need some new apps because I am trying to escape Google the way I escaped Windows in 2008.

At this point I can post on my blogs.  And I can comment on some blogs, but not most.  I suspect my difficulty with posting on your blogs is a Google issue, but I'm not sure why.  It might be that I am not fully-Google or that Google doesn't like Macs much.  

I might have to change my blog host and blog-reader app.  Oh good, more things to do...

There is an IFixIt store that works on Macs not far from here.  I may bring the computer to them for an exam.  For all I know, the problem is simple for an expert to fix.  I can imagine the conversation afterwards:  "Well, really, all we had to do was move the library to the context folder, update the frazzic circuit, installer frazzic manager, and change the P1 setting to P2".  

Of course I'm making that up.  But their explanation would sound like that to me.  :(

I'm coming the end of my rope.  And when you come to the end of the rope, you pay an expert to untie it...

Monday, March 21, 2022

Comments and Visiting

I should mention I am having visiting problems again for several weeks.  I use Feedly.  On Safari, I can't get a comment to get through.  I save them to Word and try later, but it isn't working.  Sometimes it works, but I have to manually enter my site name, email address, and blog address every time, and even that only works "sometimes".  Maybe I am spoiled and most people have to do that, but I haven't had to for past years.

On Firefox, Feedly won't show the bloglist.

When I try to reset my account to log into Feedly directly, Google stops me and says I already have an account there through them.  And it doesn't work.  I can read, but can't reply.

The Laptop usually lets me get through, but there are 2 broken keys.  I can live with the Z key taking careful work, but the H key is maddening.  Still, it is a safe place for my bloglist file while I try to fix it on Safari and Firefox.

I am coming to hate Google as much as I used to hate Windows.  I think a lot of my problems these past 2 years are caused by my Google. account.  It is convenient, but seems to want to take over.  It might also be the Apple iCloud.  Similar takeover problem.

The guy who visited to add RAM (to 16) said that Mac O/S Monterrey "sucks up storage space".  I have a 1 TB internal drive and 75% unused, but I think he meant RAM.  My Mac is a 2018, which might sound old, but a Mac Help Forum says that isn't a problem.

I've made sure to update all my apps everywhere, so it doesn't seem to be an issue of old versions.  But something is going very wrong here.  Nothing is really working right.  2 days ago, the Mac Mini stopped waking up from sleep mode at the touch of a button.   Now I have to manually turn it off and then back on.  That is NOT GOOD!

Don't worry, I'm not asking for detailed Mac help here.  I'll ask more questions at the Mac Forum.  But it sure becoming more frustrating.  I have questions because I don't know enough about computers and I am frustrated because I don't know if it is hardware or software.  And if I just bought a new Mac Mini, I would still just have the same software to transfer.

Time to go annoy the Mac experts some more.  Actually, they are very helpful and kind.  It's just (probably) that I don't know how to ask the questions right.

But I really want you all to know why I haven't been leaving comments...


Sunday, December 19, 2021

Rehabilitating The Computer, Part 2

Oh, it's going to be one of THOSE posts; I made 3 typos tonight in the title alone.  LOL! I'm actually typing this Sat night, but it kinna late to post.  

But the RAM has been upgraded from 8 GB to 16.  It was scheduled for 4-6 PM Thursday, but the technician had some difficult repairs and then rush hour traffic problems made it unreasonable (Washington traffic is among the worst in the US and any accident just brings it to a screaming-mad halt). So we rescheduled to Sat 9-11 AM.  I wasn't exactly "thrilled", but things happen.  

He arrived early in the time-slot, so that was good.  I must say, he had 2 impressive bags of tools.  Well, it's an on-site service, so he has to have everything with him.  And I have to say that he was friendly, experienced, and helpful (even answered some unrelated  questions I had - I always try to learn a little bit during household repairs).

I left him to his work (mostly) but dropped into the room a few times just out of curiosity.   It isn't often I get to see the insides of a computer.  So I learned a few things.  The Mac-Mini has a fan, though I never heard it or noticed an airflow input).  Apparently it is a better fan than Window Companies use ("heavier and more wings".  The hard drive is the size of a Bridge playing card and is "solid state".  

I had my Mac upside down for some reason; probably some thought about how the ON button should be placed.  The circle I had on top is a combination base and Wi-Fi antenna (no harm done, though).  The RAM cards were more familiar-looking; you can see some circuitry.  

I originally bought the RAM upgrade chips months ago, but feared to attempted it.  The online instructions said you need special screwdriver bits and a "IFixIt".  I have some odd driver bits, but I didn't know what an IFixIt was.  And there were dire warnings about static electricity damage.  So I chickened out and finally called for the experts...

And a good thing I did!  It took the guy 2 hours to exchange the RAM chips.  It turns out that IFixIt is a massive case of REALLY weird driver bits that I didn't have a HOPE of having.  I couldn't have done it even WITH the right tools.  And he said the 2018 Mac-Mini (mine) was unusually difficult to work on.  

He had to almost completely disassemble it!  Replacing the RAM chips was the EASY part.  And even then, some very tiny connectors and 2 rubber insulators (and I THINK), a metal MESH heat-disippation cover gave him some trouble.  I'm far-sighted and can't see anything without reading glasses or a magnifier lens up close, so I NEVER could have done it anyway.  

After he was done, we talked for a few minutes (as I said, he was friendly).  First, he liked my (home-made) computer desk.  It's old but sturdy at 5' by 30".  By "old" I mean it even has a 12"x 1" slot cut though the top and a platform below for fanfold paper (remember that stuff?).  

Second, he said the computer was very clean inside.  Considering I smoke (and only while on the computer these days) I was amazed.  He said it looked perfect.  Good for years...

Third, he said he needed to test the computer to make sure every seemed to be working.  That was humerus.  I'm right-handed, but hold the mouse oddly, so I have the mouse buttons reversed.  From my earliest office days to the present, anytime an IT guy had to work on my computer I warned them of that.      I tell them to just reverse the buttons to "normal" (it's SO easy) They always shrug it off saying they'll adjust.  They never do!  And they always keep frustrating themselves.  They just keep pressing the wrong side button (it's muscle-memory).

But we tested out some apps and sites.  The Apple Menu confirmed it was reading 16 GB.  He wanted to test an online site, so I directed him to the Mark's Mews Blog.  He had seen Lori wandering around the room and mentioned he had 2 cats, so that seemed like a good place.  And he took a picture of the blog address to visit later.

He mentioned having to be professionally neutral among Apple/Windows/others.  So to test my files folders, (and because he asked why I preferred Apple, I directed his attention to Finder.  Its like Windows Directory, but better).  That was working fine, too.  But I pointed his attention to the organization of my files/folders.

I am very organized.  Well, there is a reason I was a Federal Agency Project Manager.  He loved how organized I was.  Some people have all their files dumped in "Documents".  I have 6 folders just for categories of pictures and all my spreadsheet and word documents are similarly separated by subject. He loved it.  And it demonstrated to him that my computer was working fine after the "operation".

He loved my keyboard.  That might not seem odd, but I wear the letters off regular keyboard in mere months.  I found one with ingrained keys (daskeyboard) months ago and there isn't the least loss of key symbols since.  He didn't love my motley assembly of adapters.  Said they were slowing things down and making the hard drive work slightly harder.  And it is true.  I have adaptors to adaptors.  I keep old equipment connected until it just doesn't work anymore.  

So he gave so free advice and brought up sites that provided more direct connections.  I mean, even the 2018 Mac Mini has ports I couldn't understand.  So he explained:  Those tiny ones are "thunderbolt ports".  My external multi-port adapters I was using were really slowing things down.  And that I had wireless connections I wasn't using.  There is an Satechi Apple-dedicated keyboard he thinks I might prefer.  There is also a Satechi base that exactly matches the Mac Mini and adds various ports.  Add he says they provide the best adaptors.  I'll be looking at them...

I know about "last mile" cable connections causing slowdowns.  And I know about UPS and FedEx using the USPS to make final divers for cost and speed cost and efficiency reasons.  I DIDN'T know that last inch of adaptors was slowing things down.  Normally, I don't do things that require much speed.  BUT!  It makes a difference when downloading updates to apps or the whole O/S.  And I HATE sitting around for an hour during some major updates.  

I need an update to Firefox.  I'll see if it "feels" like it works faster after this RAM upgrade.  But mostly, I will know if the RAM upgrade helps if I stop getting warnings to "free up some RAM".  And if the computer wakes up from "sleep mode" and doesn't make the monitor go on and off fuzzily several times "sometimes" before coming up normally.

If all this makes sense to you, GREAT.  If not, just read it as details of me learning from a tech guy and relating it to past and present experience.  I know "some stuff" but not much.  Hardware is nearly invisible.  Software is easier, only because the apps guide me through the choices.  And even the software drives me crazy.

I have the RAM upgraded.  Now it is time to tackle the tangle of email apps.  AOL recognizes my cavebear account but not marksmews or yardenman.  Apple email reads marksmews and yardenman, but not cavebear.  And I can't reply FROM marksmews or yardenman, so have to forward those emails to AOL cavebear.  

I have an AOL, gmail and an iCloud email account for cavebear.  It has gotten TOTALLY out of control!    AOL is threatening my account there because of "3rd party" reading issues, gmail (Google) wants to make itself my exclusive provider, and I don't like that Apple iCloud keeps my data "away".  I love my stuff "here on the Mac Mini (safer from data-extraction).  

So that's the work for this week...  


Saturday, November 20, 2021

Software Updates

A year or so ago, I updated my software on my Mac.  Everything went completely whack. The apps failed. And the new Big Sur O/S was so mean that it couldn't be removed.  I actually had to buy a new Mac Mini to start again.

But some accustomed apps become obsolete and unsecure, so a few days ago, I upgraded to the newest Mac O/S "Monterey".  I expected a disaster.  Apparently, the BIG DEAL was that the programmers decided they liked Pink and Purple and rounded corners on the formerly square app icons.  

I may discover some problems with other apps, but not so far...  And if postibng works, I'm OK.

OK, pple mail is a bit different...  I'll have to get into that...


Saturday, February 27, 2021

A Good Day

Yesterday...  Last night... 

First, I got my new iPhone XR working.  Not that it was EASY getting to Apple help, but once there, the assistance was great!  The agent I spoke to (on my old cordless phone) was patient, helpful and knowledgeable.  I also need Verizon help and got it.  5 hold minutes each is nothing to complain about.  I called my neighbor friend Deb to try it, and my sister later.  It worked.

HURRAY!

Apps and contacts come later.  Knowing the iPhone worked was the major event.  I do miss having a printed manual though.  Looking stuff up in print is "sometimes" easier than visiting a help site that makes you figure out even the QUESTION to ask.

Second, I cooked outside the first time this year.  The Boston Butt was cut into 2 slabs for greater dry rub exposure and smoked for 2 hours.  Well, quite frankly, after 2 hours the surface is sealed and it is easier to complete the cooking in the oven at 225F.

Third, removing the pork allowed space for 12 chicken boneless skinless thighs to get smoked for an hour.  They finished in the oven just as the pork came out.   

The pork was SO GREAT I just noshed on cut parts all night.  Best pork butt I ever cooked.  BTW to those with other names for parts of pork "butt" is not actually "butt".  Its' a shoulder part.   Sorry, sometimes I get "eww" when mentioning "butt" LOL!

I drowned the meat in dry rub overnight, and it really pain off.  I bet the chicken thighs are the same (dinner tonight).  

Sometimes I get lucky, and the pork was IT.  Maybe the chicken too. 

I walked better yesterday.  It comes and goes.  Yesterday was better than average.  Maybe going out to the smoker helped distract me.  Any port in a storm, as they say.

New seeds arrived in the mail.  I better get busy with some of them as I'm behind schedule with some early ones.  I've been spending more time in the basement lately (laundry, litter-boxes and some seedling tray platform tray repairs).  

Had to "glue&screw" some of the platforms.  The drill was "heavier than I remembered it".  I got by carefully.  It's funny how slight differences in strength make big differences in handling tools.  Took both hands to hold the drill straight, and also to move things around.

But I couldn't have done that at all 2 weeks ago.  

Next project is to get all sites listed in my password manager so that I don't depend on old lists and marked-out scribbles.  It's a pain to change everything, but I can see the ones I've done make life easier. The hardest part was figuring out how to add passwords to start.  It is easier after the first few.  

At least it seems to work.  And I have wicked long and complicated password manager password.  Takes minutes to type it, but I don't have to do it often.

I only wish everything went that easy...

Saturday, February 6, 2021

Fixing My Computer World

There are computer problems you expect and ones you don't.  I have been gradually examining all my apps to see which aren't 64 bit.  There are a LOT, so I have some work to do.  That is likely the source of most of my problems.

I have also added a Password Manager and better security software.  Until I actually go through them, though, they actually cause problems.  For example, when is the last time you turned on your computer to be met with the sound of a growling lion?  That surprised ME for sure.  It turned out it was a signal from the security app that I had malware ad apps that needed attending-to.  Not the easiest way to start a day, LOL!

Fortunately, Consumer Reports magazine has a 10 part step-by-step article on computer security.  I will follow that over the next week.  Some I learned myself; some I was not so aware of.  For example, I had just gotten their recommended password manager, but I also just acquired my first smartphone and was clueless.  So it is very helpful (and includes things I don't have but you might).

I will be spending some time following MOST recommendations.  I have a problem with deleting cache and cookies.  It always causes problems getting into some standard sites.  For example, I deleted them on recommendation from my security software (which, naturally, I don't want to identify for security reasons, LOL!).

But it took me almost an hour to get back into Feedly.com.  Apparently, I have it directly through Google, and they didn't want to recognize me for Feedly.  I got around it, but it took a while.  I'll be more careful of security advice.  After all, their purpose is "security", not "accessibility".  

My password manager may help on that, but my list is daunting.  I have so MANY sites with accounts.  Well, time to trim the list.  Many sites are old, and some are easy to access once a year as a "guest". 

Such fun!

Like, I only order seeds once a year.  I don't need to keep track of an account with 6 companies when I really only order from 1 or 2.  And entering my address once a year as a "guest" isn't worth keeping track of username/password.

Simplify and update.  Keep a clean machine.  Search for and delete 32 bit old stuff and replace with 64 bit apps.  That's my new rule...

After that, get my darn email straightened out.  I may reduce to one.  Having several themed-accounts was nice when it was supported by Verizon, but it is getting impossible to keep them working on AOL (which Verizon sold my account to).  Time to accept the inevitable and go with one.  

And that "one" will be "cavebear2118@verizon.net".   The others receive but replies stick in the outbox.  I will miss them, but I won't keep fighting about them.  You can always reach me at cavebear2118@verizon.net.  The others are less certain and will vanish eventually.  But they receive so it's OK to use them for the time being.

One Day At A Time...





Can't ManageThe Mac

 I can't deal with new Mac Sequoia OS problems.  Reverting to the previous Sonora OS may delete much of my current files.  And I'm j...