Unhappy Camper

 I am NOT in a good mood today.  The tree service company has irritated me beyond belief.

First, let me mention that there is a consolidated public service (Miss Utility) number to call before homeowners or contractors do any excavating around buried public utilities.  Maybe not everyone has that.  But here, they come and paint lines on the lawn where the utilities are.  No one can dig within 18" nearby or down in my area.  Miss Utility promises to do the painting in "2 business days".

If a contractor is doing the digging, they have to call Miss Utility themselves for legal reasons.  The homeowner (according to the website can only arrange for that if they are doing the digging themselves.

Second, the company I called to do the tree removal  is a husband and wife team.  He does the tree removal (with a crew) and she manages the office.  I am embarassed to even mention this, but "English is a second language for both".  But it probably has some consequences to the situation.

So...  Sept 1st, she called to say they would arrive Sunday  Sept 4th.  I asked if they had called Miss Utility about the 2 tree stumps near the utilities.  She didn't know.  The husband called back to say it wasn't necessary.  I explained that 2 of the stumps they needed to grind were near utility lines.  I explained that the law said the contractor had to call Miss Utility.  He said he would.  

On Sunday, the lines had not been painted, so the contractor said he would return when they were to do the stump-grinding.  OK.  Seemed reasonable.  They removed the trees and I paid him half the quote.

By Thursday (4 business days, the lines were not painted).  I called Miss Utility to ask about that.  They had no work order for my address.  After being transferred a couple of times, I reached a very helpful person who finally advised me there was no work order within a few blocks of me.  But she opened one (in spite of me not being the contractor).  They will arrive Sept 14th (5 business days) and she gave m e a ticket number.  I thanked her very much.

So I called the tree removal company to ask them what their ticket number for the utility-painting was.

That's where everything went bad...

I could hardly understand her to begin with, but I blamed myself (I have always had trouble with accents domestic or foreign and as I say, blame myself for that).  But all I was asking was for the ticket number for their original call to Miss Utility.  Seemed like a simple question.

During our 15 minute telephone call, I was not allowed to finish One... Single... Sentence!  Please understand that, in the office doing some trouble-shooting work, my co-workers sometimes expressed their surprise at my patience.  It doesn't come naturally to me, but I tried to be "Mr Spock". It helped me solve a lot of problems...

It is hard to summarize a frustrating 15 minute telephone call, but I try to get at the gist of it.  And note, I had to struggle to ask any questions because she kept talking before I finished, so this is actually an rather perfected version of how the conversation went (baby screaming in the background - that matters)...

ME:  Can you give me the ticket number of the Miss Utility work order?

HER:  They cancelled the ticket twice.

ME:  Can I please have the ticket number?

HER:  We will be there then they tell us the lines are painted.

ME:  OK, so they cancelled the work order?

HER:  Yes.

ME:  What did you do about that?

HER:  Nothing we can do when they cancel the work order.

ME:  What did you intend to do after they cancelled the work order?  I need the stumps grinded down.

HER:  They cancelled the work order.

It went around in circles from there.  I couldn't get their ticket number, any explanation of what they intended to do about that, or what would happen next.  She seemed to expect to wait (for a cancelled work order?)

I finally gave up and ended the call.  I waited 20 minutes and called the husband's number (same baby screaming).  He speaks better English than she does (and they both speak English than I speak Spanish - 56 years ago in high school, so they are better at languages than I am).

To my surprise, I got the same run-around from him.

I think they never called Miss Utility.  The nearest work order they (Miss Utility) had was 4 blocks away.  And I am supposed to call them (the tree company) when the lines are painted.

I won't call them.  I don't want them to darken my door again, ever.  I paid them half the cost of the work for the half they did.  The woman is *%#^ing nuts and the husband is apparently not far behind her.  There are reasons why some business fail.

I'm going to cover the areas they were "supposed" to grind out with "Brush-B-Gone" and heavy black plastic.  They will rot out in time (I'm a patient person).  Be assured I would have been glad to pay them to complete the job.  I may call another tree service about the stumps and roots...

But damn I'm annoyed about this!

More New Neighbor

I stepped out on the deck this morning, and noticed the contractors were spray-painting the inside surfaces of all the fences around the yard.  Fortunately, they started on the far side from me.

The new owner doesn't actually own any of those fences.  They were all built by neighbors.  The only fence the new owner owns is the small amount from the side of the house to the other fences.

I might be the only person who knows that.  AFAIK, I am the only person residing here who knows who built the fences.  All the neighbors are newer than me.  So maybe they don't care.  But I do.

I deliberately set my fence 1' inside the property line.   I did that partially because my Dad said it would give me the right to repair the outside of my fence if I had a difficult neighbor.  But it also occurred to me that the neighbors could mess with my fence claiming a shared ownership.

Which means they couldn't damage it with trellises, hooks for planting vines that would dig into it, huge hooks from the fence to a tree for hammocks (one tried), or paint it.  That 1' beyond the fence is still MINE, for access for repairs and not damaging the fence.

So I walked into the neighbor yard and asked the contractor if he intended to paint the MY fence.  He said that was his instructions.  I  asked for the telephone number of the owner. He claimed not to have it or be able to get it.  I advised him that the fence between the properties was ENTIRELY on my property and they were not allowed to paint, replace boards, or do anything connecting to my fence.

He repeated that he had instructions.  I declared I would have the police here promptly if they touched my fence in any way.  That stopped him.  I told him to have the owner visit or contact me to discuss the matter.

I have a few ideas and facts respecting property here and in general.

1.  There is no neighborhood association here.  That is a MAJOR reason I stay.  I want the freedom to do as I please.

2.  I have lived here 30 years and neighbors come and go every 5 years or so.  I pay little attention to them so long as they don't throw loud late-night parties or get into screaming domestic violence fights at 3 am.  Both have happened with some neighbors frequently.

3.  You can't touch my property.  Including the fence,

4.  My view of my property from the outside (street and from the neighbors' views) are mine to control.  I control what people view from the street about my house.  I equally control how they see the OUTSIDE of my fence (and mentioning again the fence is all set in 1' from the property line, so the fence is ALL MINE)!

That also means the neighbors have to see my fence (on my property) as I choose to present it. They don't get to paint it to suit them.

5.  I like natural wood and earthen tones.   I can enforce that on my OWN fence.

Can't wait to see what happens tomorrow.

I've tried to identify the new owner, to nor success.  The County tax assessment site show the owner as the the guy who abandoned the house a year ago.  A bank owned it after him and it sold the property to an individual.  I can't identify the actual owner at this point.  County records seem to be almost a year out of date.

I might be open to some negotiations.  There are some junk trees that shade my garden that could be removed if the roots are grinded out and not allowed to grow back.  There is a specific mulberry tree (that they pruned heavily but will grow out more branches in respose) that I would like to see removed entirely (roots ground out for thorough killing) that shades another part of my yard.. 

If the new owner agrees to do that, I might allow the painting of the outside of my fence. 

 

Excavation Back On Track

To summarize, after the two huge trees were removed weeks ago, I had an excavator scheduled to arrive the next week to remove a 6'Hx50'Lx15'W ridges covered with English ivy, poison ivy, wild grapevines, and various 3' weedy tree saplings that I have never been able to kill.

The excavation contractor came out, provided a quote for that work and raising the sunken front lawn.  I accepted their quote on the spot and we shook hands on it.  They said they would arrive the next week with a day's notice.

Near the end of that week, I called to see when they planned to show up.  They decided they were "too busy".  I think that they simply got better jobs and didn't need my smallish one.  I wrote a negative review on Angie's List (a contractor review site) and found another person who was slightly reluctant to do the job ( I was on the far edge of his work are) but agreed to to the excavation and plant removal (but not the lawn raising.  Well, I can get topsoil locally, so OK.  But it would be 2 weeks...  It bothered me that the person would not come out to provide a firm quote, but the person had an "A" rating in all categories one of which was "fair pricing". 

Meanwhile, I emailed the original excavator pointing out that they had offerred a firm proposal that I had accepted and we shook hands on it.  I expected a "sorry, we really are too busy".  Guess what?  They called yesterday afternoon and said they could come out this morning if I was still interested.

I was, and called back immediately to confirm I wanted them to do the work.  For one thing, they had come out to look at the work so they knew what was involved.  And they proposed to do the lawn-raising too.

The Yardwork Excavation Contractor Blues

"GLOOM*

I spoke to the excavation contractor early today.  I'd been patient.  They (Della & Son) said on August 14 that they would be out to do the work "next week" (Aug 17-21) with a day's notice "because some jobs go way faster than others and some way slower, and to keep the crews busy they have to juggle the schedule".  OK.  Well, it isn't exactly urgent, like plumbing or roof repair work.

But when I didn't hear from them all last week, I called.  It seems they are no longer interested in doing my work.  They are "busy".  Good for them.  I suggested keeping me on their list, but they said they probably wouldn't get aroubd to my little job this year.

Stunned silence on my part...

I asked if they had decided their job estimate was too low; they said it wasn't, they just weren't going to be able to schedule the job.  And didn't want to keep my job on their list.  So, like "goodbye, and don't call us again".

Wow!  I was disappointed that they wouldn't do the work, but worse, it left me kind of out of options.  There are 2 kinds of businesses who do yard grading work.  One is excavators, the other is landscapers.  And all the others of both types had not been very interested. 

Excavators want to move around a lot more soil in open areas.  Landscapers are more used to residential grading, but their main thing is to plant the new area.  My job doesn't quite fit either.

The Della & Son proposal was perfect.  They would scrape off the plants (English Ivy, Poison Ivy, vines, and 3' tree saplings) from the surface of the ridge and dispose of the material.  Then depending on the quality of soil beneath that, they would either move it to the sunken front lawn, or haul it away as "fill dirt" (used to fill up ravines or to level under parking lots, etc).  If required, they would bring in topsoil to raise the front lawn above the height of the drainage easement.

No one else I talked to was willing to do that.  I was so pleased, I accepted their proposal on the spot, and we shook hands on it.  I am considering trying to shame them into doing the work anyway.

But I found another residential excavator today (Cornerstone Excavations).  His ratings are "A" in all categories and no one who wrote a review has been displeased.  Unfortunately, I am on the far edge of where he will travel to for work.  He won't travel to provide a firm quote.  He won't do the entire job (the spreading of soil on the sunken lawn isn't stuff he does).  But he does have the light equipment sufficient to scrape the ridge level and dispose of the unusable ivy and saplings without tearing the entire backyard up and he does the work himself.

The Della & Son proposal for the whole job was $3500.  While Cornerstone can't give me a firm price ahead of time, he estimates $1000 to scrape the ridge and $350 per truckload (estimate 2 truckloads) to dispose of the material.  He said I would get a much better deal having the topsoil to raise the sunken lawn done locally, and I think he is right.

Hoping that his estimate of $1700 doesn't suddenly become $3000 when it is done, I've agreed to send him pictures of the worksite and schedule the work.

Now, back to "shaming" Della & Son...  They gave me a written proposal and I accepted it, pending only a one-day notice for them to show up.  And they backed out.  I got their name off Angie's List (an independent contractor rating site).  Contractors care about their ratings there.  Della & Son have a straight "A" rating (price, quality, professionalism, punctuality, etc).  I'm going to give them a negative review.  Contractors often respond to reviews there.  I would still like them to do the whole project, because they had seen the work to be done onsite, described the work to be done perfectly, and given a firm quote.

We'll see what happens...

Energy Reduction Quote

I received the company's fixed price quote today.  Interesting reading...  I have some questions about some of their measurements and proposed actions.  They want to meet with me personally to discuss the proposal, but I prefer to do it by email.

I always prefer to take company salespeople out of their comfort zone (talking a lot off the record).  Responding to email questions, they have to answer the questions and I have the email to read and re-read a few times to make sure I see what they are evading (if anything).  And it gives me time to consider more questions.

For example, I've noticed they over-estimated my current annual bill by 20% (and I showed them my last 12 month bills),  they overestimated my "conditioned" (meaning heated and cooled) residential square footage (added in my unheated garage as a "conditioned" area), added an extra exhaust fan to be sealed, etc.

So I will compose a list of questions for them to answer.  They should be pleased.  Their salesperson is 30 minuted away from me and planned a 30 minute visit to explain the quote.  I'm helping them do it in about 10 minutes.  Yes, I'm being a bit sarcastic...  I was a salesman once and know the value of talking face-to-face, sliding around questions, and not have anything in writing except the actual contract (with all the fine print).

Mostly, I know what works for ME.  I bought my last car by email, and it sure saved me a lot of time AND money.  No sitting around while the salesman pretends to "see if I can get the Manager to go for this low deal".  And with everything in writing, there were no "little surprise add-ons" afterwards.  I got the car for $500 above the dealers actually cost (according to the Consumer Reports Car Report I bought for $12).  And the car will be 10 years old In October.  So I like negotiating at a distance.

Back to the energy savings quote...  The total quote is for $5100 (with a $2000 subsidy from my electrical supplier bringing it to $3100).  The estimated savings is about 30% (in line with what I've found at seemingly neutral internet sites about such projects.  My last year energy cost was almost $3000, so that means  $900 per year and a payback of just under 3.5 years.  And that's assuming energy costs don't rise (and they will) so it will be closer to a 3 year payback.

After I get them to make some reductions in their quote, and given their Angieslist "A" rating on both quality of work AND price, I think I will just have them do the work without getting competitive bids.  And there are a few smaller cost-effective things I can do myself...

Some Embarassment

Have you ever listened carefully to someone and thought you understood that they said and were wrong?  AND thought of the situation logically and were wrong?  That happened to me about the leftover materials from the new deck today.

Well, see, there were chunks of wood and leftover pieces from the deck, and the construction foreman said I could keep anything I could use because it was all just going to the landfill.  Cool!

But then later it occurred to me I should be able to because I had paid for all that material in the price of the deck.  It's not like they brought leftovers from their last job here for free.  There were 6' pieces of 6'x6' posts, pieces of 2'x12 boards, and lots of cutoffs from the composite deckboards.  Best of all, there were two 20' and one 8' lengths of composite deck boards!

I should mention that the deck itself is composite boards, but the rest is standard pressure-treated wood.  And when the builder discussed the upper posts and railings, my choices were narrow pointy vinyl with a narrow top or pressure-treated wood 6" wide.  I like flat top rails to lean on and set stuff down on.

After the construction, it occurred to me that topping the flat railtop pressure-treated (P-T) wood with composite board would be a nice finishing touch.  And the other boards were the right size to frame a sloped area behind the new posts for a row of hostas under the shade of the deck.  The remaining "chunks" were good for surrounding some shrubs and filling with mulch to keep down weeds.  Etc.

I spent a hot sweaty day outside Sunday moving the stuff I wanted to keep to the edge of the yard away from the pile of debris to be removed so that it was separate from the debris I didn't want. 

So, when I saw the contractor hauling some of the boards back toward the front yard, I asked him why.  He said he could return them to the lumber store for credit.  I said I was told by his foreman that "what was left was mine".  He said that only applied to the cut-up stuff.  Dang!  I felt embarrassed. like I was trying to steal stuff.  He said not to worry, it was a common mistake. 

But I really did want that compsite board to cap the rail tops, so I offerred to buy those two 20' long boards.  Saves him having to return them and me having to go get new ones.  I agreed to add them to the final deck cost.  The long composite boards with bullnose (rounded) fronts are not cheap - $70 each. 

But I've been thinking about this.  It seems to me that I paid for all the material the builder brought to the job.  And its not the cost (after $16,000, what's another $140), but a principle here. 

The contractor didn't arrive here with any free leftovers from the last job.  So everything he had delivered here, he bought within the price of the contract and expected to use building my deck.  So it seems to me that all the materials brought to the site are ones I was charged for in the job quote.

So, aren't they mine?  So, if I pay this guy returns unused materials to the lumber store for credit, shouldn't he reduce me cost by that much?  Or leave me those materials at no extra cost.

I plan to ask him more about that tomorrow.  I'm not going to be loud or demanding, but I do want to understand this matter of materials a bit better.  Partly for now, but partly for the next contractor (and there surely will be a "next contractor" about "something" here (planning kitchen tile work and a bathroom repair job).

OK, be honest, I can handle it.  Am I wrong to fuss about whether I've already paid for the slight leftover onsite materials?  I won't hold any comments against anyone, I need some reality-check.  I'm just trying to decide if this leftover stuff was already mine.

It's not like I'm complaining about the deck at all... I LOVE the new deck!

Thanks in advance,

Mark

New Deck, Part 2

What a couple of days!  Pictures at the end as a reward to those who read this whole chapter (or you can just skip down, LOL).

YESTERDAY: 

First, the foreman of the team that will actually build the deck was to arrive between 7 and 8 am to mark the spots for the posts.  I had barely gotten dressed (and all that routine morning stuff) when the doorbell rang promptly at 7.  I was shocked, but pleased not to have to wait.

The first surprise was that he went to mark a spot on my patio.  I stopped him to ask "why so close to the ledger board"?  Ledger board is a support attached to the house to support joists.  Turns out that ledger boards are no longer used so that decks are technically "free-standing".  Why?  So that if the house falls down while people are on the deck, they will be safe.

WHAT?  Well, it's The County Code and you can't argue with it.  That was my first big laugh of the day. 

So he sprayed an orange paint X on one spot and measured 6' further and was about to paint another X when I stopped him again.  "Thats directly in front on the sliding glass door.  I won't be able to move anything in or out of the basement.  Safety exit, too".  So he called someone and told me it can be 8'.  Just past the door.  OK, but 2nd big laugh of the day.

Then he went to where the posts had to go in the lawn.  I thought those were fine, so "no comment".  If it seems like I watch contractors carefully, you're right!  They do the damndest silly things sometimes.  I learned a lot from when the house was built almost 28 years ago.  I lived 60 miles away, so I visited every weekend to see how things were going.  Afterwards, I wished I had set up a big tent in the backyard and just lived there for 6 months so I could check on things every evening.  Utterly impractical of course, but I would have had a better house.

So then the guy tells me the hole digging team would be there "After Noon".  Not "This Afternoon", "After Noon".  They arrived at 3 pm.  But they said it would only take 2 hours to "punch out" the holes.  Fine.  They had a gas-powered auger and some 5' breaker bars (aka crowbars) and a post hole digger, and the 2 guys looked like former football players.  I figured there would be no problem.

The first 2 holes in the soil near the house went fine, about 30 minutes each.  The holes have to be 2' square and 2' deep.  The hole inspector (yes, the County must approve the holes for the main posts - "Code").

The 3 lawn holes farther from the house were a different matter.  After the 4" of topsoil I'm built up over the years, they hit rock-hard clay and sand that their auger would not dig into.  They were "upset" (If I could understand most of what they were saying, I probably would have learned some VERY interesting new phrases *Coff, Coff*). 

They alternated between hand and power tools after that, completed 1 and 1/2 of the 3 farther holes by quitting time (5 pm on the dot).  I pointed out that the hole inspector was scheduled to arrive between 9 and 10 am the next morning.  I thought that was cutting it close...

But just before they left, they drew a 2' square around the 2 painted Xs on the cement patio.  So I asked about that.  "THAT" led to my third big laugh of the day.  They have to cut holes in the cement to make holes just like in the lawn!  "Why can't you just put the posts on the cement patio"?  "CODE" again!

Apparently, they have a huge circular saw that cuts "right through" cement, but not to worry, the soil under the patio was certain to be looser and would "take no time".  And they would be back at 7 am "plenty of time".

So it took them 2 hours to dig 1.5 of the 3 farther lawn holes.  Then it should take them another 2 hours to dig the remaining 1.5 lawn holes.  AND they had to cut through a cement patio, bust of the cement, remove it, and dig 2 more 2' deep holes in the dirt underneath in then "zero  to 1 hours time" depending on when the inspector arrived.

I apologize for the length of this, but more will be happening tomorrow, so I need to get through "yesterday and today" now.

TODAY:

One digger arrived promptly a 7 am.  One thing I will say is that these people ARE punctual!  He went right to work struggling to auger, chop, and dig his way to the 2' depth required.  With no better success than yesterday!  The other guy arrived at 8 with a helper.  And while one guy and the helper went at the lawn holes, the other guy went at the cement patio with the huge circular saw. 

OK, progress...

The contractor himself showed up at 8:30 am to make sure the holes were finished pre-inspection.  What a surprise he had!  He watched them work and than looked at his watch.  I casually mentioned that there was no chance of them finishing the holes before 11 am at best.

So the inspector arrived at 9:15.  Failed them, of course.  Rescheduled for tomorrow morning.

It took til Noon before they got all the holes "done".  They just disappeared while I was in the house.  I measured all the holes, and they were at 22", not 2" full feet.  I hope they don't get failed again and need a 3rd inspection Thursday morning.  The deck will take 2 days to build, and it hadn't occured to me that Friday is the Independence day holiday, they don't work on weekends and that would mean until Monday before the new deck is finished!

Now, for some pictures and comments:

One of the Big Red Xs.

And on the cement patio.  Little did I realize that meant cutting into the cement.  I assumed at first it was just for post anchor bolts.

The auger they used for drilling holes in the soil.  Carefully cropped for my more sensitive readers.   The guy on the right had his pants and underpants halfway his butt most of the time.  There is a REASON that careless fat guys should wear suspenders!

One of the lawn holes they dug.

Cutting the square hole in the cement patio was dusty work.  I offerred him a workshop dust mask, but he declined.

Their assumption was that the cut cement would be easily broken up with a sledgehammer.  RIIIGHT!  They had to get a jackhammer.  And that took them forever.

They finally managed to complete all the post holes.  

All this, and the actual building of the deck is yet to start.  This preparatory rough work is (finally I hope) OK.  But the work I care about is the new construction.  I bet I experience more "fun" while that goes on tomorrow and Thursday.

Fun With Lamps

Three years ago, I inherited a knock-off (but good quality vintage) "tiffany" lamp.

I dithered for 3 years about what to do with it (Living Room or Stairwell).  I finally decided on stairwell. 

First, I called an electrical company I found on Angie's List.  I explained about hanging the lamp in the ceiling over the stairwell to replace an existing working light and that it was heavy and awkward (so it might require 2 people).  I also requested them to install a regular ceiling light at the bottom of the stairs wired into the same 3-way switch as the top one, and that I needed the outside motion detector repaired.  They sent 1 person.  He looked at the tiffany lamp and said it was missing some hanging parts.  Well, I hadn't examined it that carefully, and it was a bit loose.  So I had him look at the motion detector.  He said the detector parts had rusted and it needed to be replaced.  So I had him install the small ceiling lamp at the bottom of the stairs.  I thought it should simply be wired directly to the upper lamp (where the tiffany lamp would go later, but he said it would be easier to just wire it into the bottom stair switch.  OK, whatever works… 

The new bottom light seemed to work fine.  Both upper and bottom lights came on and wet off with the switch.  And the electrician said it would take 2 people to hang the tiffany lamp (agreeing with what I had told them to begin with).  But the next day I discovered that using the top switch caused one to come on while the other went off.  I called the electrical company back and explained the situation.  Meanwhile, I had found that the hanging parts on the tiffany lamp seemed merely loose and with an additional nut, tightened it all up nicely.  So they sent out 2 guys a few days later.

I had a new motion detector for them to install as well.  First, they looked at the tiffany lamp and declared it "not to code".  They said it needed a complete new "canopy attachment" and rewiring, and that they didn't do that kind of work, suggesting a vintage lamp restoration company in Annapolis.  I later googled "vintage lamp restoration" and sure enough Annapolis was closest (but not exactly next door).  Meanwhile, they undid the bad wiring job of the first guy, and installed the new motion detector outside.  I suggested that they wire the new bottom light to the top light then, but they said it would mean doing the same wiring work on the top light twice and cost more.  So I agreed to wait until they could install the tiffany lamp at the same time.

So I brought the lamp to Annapolis Lighting for repair.  The repair manager told me that any qualified electrician should have been able to make the attachment and wiring repairs, but he would do it.  Still, that was an hour drive both to and from there, and I had to do it twice (delivery and pickup).  Meanwhile, my hallway light died.  I replaced the circular fluorescent bulb and then the starter, but it still didn't work, so there was new work to be done.

A new pair of guys arrived today.  The original one was fired for incompetency, and the second team had been promoted to commercial work.  The new pair did know what they were doing.  One went to work on getting the bottom stair light wired in properly.  I still think it made more sense to wire the bottom light directly up to the top one, but he chose to wire it to the primary switch (which was at the top of the stairs). 

The other guy tackled the tiffany lamp installation.  He was convinced that it could just be attached to the existing electric box already there, but I told him I wanted a better support (knowing how my builder cut corners).  Sure enough, when he removed the existing ceiling light, there was just a plastic electric box that he pulled out of the attic joist by hand.  He had to get into the attic (they do almost anything to avoid that) to install a support bar and new electric box.   In spite of the idea that both of them were there to cooperate in installing the heavy tiffany lamp, the 1 guy did it himself.  He had to stand on the very top and almost losing his grip on it once, he got it installed properly.  The 2nd guy got the bottom light wired. 

 It all worked, and we 3 tested all the 3 switches in combinations to make sure there was none of that 1 on and 1 off problem from before. 

Then came a bill for $440.  I pointed out that I had already paid for that bottom light being wired properly.  So I had to talk to their service manager.  He pointed out that he was already offerring me a discount on the hourly work.  I pointed out that the initial paid work included "install new light at bottom of stairs and run wire".  He said the first guy did the invoice wrong and the price only included installing the new light.  When I asked who would think anyone would install a light WITHOUT attaching it to a switch, he babbled for a moment, and I added that it was a quoted price and I paid for it at the time (so one of the guys here today was merely correcting the bad work of the original guy and they couldn't charge me for that twice).  When he said I had requested 2 people, I told him that was what HIS people had suggested.

The $440 came down to $275.  The service manager allowed that he was doing it "to resolve the situation"  (as if he was doing me a great favor by not charging me twice for an initially botched wiring job).  I don't really care how he accounts for his charges, just that the final charge was only for the work installing the tiffany lamp and it seemed a fair charge.

I asked the electrician here how HE would interpret "install new light at bottom of stairs and run wire", and he laughed saying he never argues with the service manager.  I understand; to the electrician (a sub-contractor), I'm not the customer, the service manager is.

But everything is fine now and I am thrilled with the tiffany lamp…

I haven't decided how I will review the work on Angie's List yet.  They botched the first wiring, but made up for it immediately.  The tiffany lamp wiring and hanging hardware wasn't their fault.  And while they got confused about the costs involved in the 3 visits, they did make the charges reasonable after a brief discussion.  And the work WAS finally done well.

I can't give them perfect scores, but I won't flame them either.

But I LOVE the new staircase lamp there.

Ack. Roof Problem!

You never know when you will discover a house problem.  I happened to reach for a book on the top shelf of the bookcase, and a "wrong" image caught my eye.  You live in a house for 26 years and you know every square inch of it...

There was a slightly off-color spot on the living room ceiling.  I looked at it a few minutes, then backed away across the room.  A 3' area sagged about an inch.  I got up into the attic...

The attic is not my favorite area.  I always expect that hornets will have moved in, or squirrels, or knife-wielding people with masks.  Its been a year at least since I was up there.  Its "The Land of Old Boxes and Junk".  Ayla loves to climb ladders, and even she won't go up there!

Years ago, I put plywood sheets down on the center of the attic.  I meant to do the other half, but there were problems with wiring going over the joists and I put it off.  I should have finished the work. 

Because when I got up there and crab-walked over the joists to where the possible leak was, I found one!  One drop per minute while it was raining yesterday.  When the rain stopped, so did the drips.

So I looked around for a wide pan to catch the drips so they wouldn't soak the plaster ceiling any more.  I found an unused cat litter pan in the basement and went back in the attic with a piece of plywood scrap to span the joists to support the pan to collect the drips. 

You know how, any time you find a good solution, a better comes to mind after?  I was looking around for a large wide container to catch drips and settled on a kitty litty pan.  Well, when I went to bed that night, I was staring at a HUGE plastic storage bin that would hold about 20 gallons! 

I'm usually smarter than that about thinking of the best things to use.  But fortunately the rain is stopped for a week, so the need to get back up into the attic with the larger container is delayed.

I had a roofing expert come to the house today.  He was REALLY NICE!  He got up on the roof, examined the spot, and saw that a tree branch had fallen onto the roof and punctured the plywood slightly.  Small hole, slow leak.  Ans his best guess that even a hurricane (like Isaac) coming up through  the Southeast US IF it hit maryland on the way east, wouldn't fill the pan.  So I'm OK.

But that means a roof job.  It's 26 years old.  I had been planning to replace it anyway.  20 year guarantee and lasting 26 years is "OK".

But the roof isn't the only problem.  The cheap vinyl siding is about worn out.  It was "builders grade", and that is about as poor as it gets.  But I didn't know anything about that stuff 26 years ago.  It needs to be replaced too.  It is so abraded by weather that the surface is rough and grows mold and mildew rampantly.  It stayed clean for 13 years, so I cleaned it.  Then it only stayed clean for 3 years and I cleaned it.  Then it only stayed clean 1 years.  Then 6 months.  Now it can't stay clean of mold and mildew on the north side of the house at all.  So I need new vinyl siding.

So I have added new siding to the roof job (he does both).  I'm not going to be "the blue house" anymore.  We are changing to a slightly greyish green  with darker green trim and "heather" shingles.

I couldn't expect it all to last forever.  Well, actually, I didn't expect to live in this "starter house" for 26 years.  But here I am and I don't plan to move just yet.

I'm glad I have savings, I can write a check for the whole work...  On the other hand, that's 80% of the  checking account.  But the house is going to look a WHOLE lot better in a couple weeks and I'm not touching the savings account at all..  Happily, the inside is in great condition.

Its time to have some work done on the house...

Things are going to be VERY NOISY here for 3 days in a week from now...