I filed for a tax filing extension back in April. My H&R Block software did my Federal return, but the State software kept saying "network connection not found". I couldn't solve that. And there was no way I was going to call the H&R Help Center 2 days before the April filing deadline!
So I filed for an extension and sent the IRS $5,000 to cover possible extra tax required. Every month after, I tried to solve the "network connection lost" problem. It was baffling. But by early September, I could put it off any longer and I decided it was safe to call the H&R Block Help Center without being on a 2 hour waiting list.
An agent come online in about 20 minutes later. The agent said network problems were not really their problem. I pointed out that the Federal return software did not show that problem, nor did I have that problem anywhere else. I pointed out that we were both looking at my account over the internet, so there was obviously a "working network connection".
So she agreed there had to be an H&R Block problem. After 20 minutes of trying various solutions, she said, why not try re-installing our software? I was worried I would lose the Federal return. She said that the Federal return was saved under a different name (which I knew but hadn't thought about) and that the re-installed software would know what file to look for.
So I did. And the Federal return was still there and the State return form seemed suddenly perfectly happy with my network connection. I thanked her and hung up.
So I proceeded with the State return. This is where things get bad...
I won't go into details about my taxes, but I have stocks, bonds, and a Government Savings Account (called the TSP if you know what that is). My stocks and bonds are all Index Funds and some portion of those have some foreign investments, which complicate things. I have no control over the Index Fund investment choices. Plus, the TSP requires that I withdraw a portion of my savings from it each year now that I'm older than 72.
I hadn't known that in 2023, so they forcibly sent me 2 checks since then. I had included one on my Federal return, forgetting about the 2nd. So I had to adjust my Federal return in the software. Did that, and shut down for the night.
The next day, my Federal return was blank! Nowhere to be found. I have no idea why. Even my backup program (Time Machine) is acting weird. I tried to recover the Federal return using that, but failed. Each time I open a date, it sends me back to "choose a date".
ARGHHH!
If I was 50, I could probably solve this. I think I have to just redo the Federal return. Fortunately, I have all the previously-printed tax forms, so it won't be like starting from scratch. And then I can do the State return. I have until October 15, so I will sort out the 3 different versions of the Federal return (as I said, I found errors before I mailed them) tomorrow and go from there.
But I think this is my last year using tax software (unless the Govt provides a better one). Next year, early March, I will just take all my forms to a tax-preparer and say "tell me what I owe" and have them file the returns!
This has finally become just too hard!
3 comments:
I have been having a professional do my taxes for the last five or six years, and to me it is worth EVERY penny of what it costs. I used to feel like there was a huge weight on top of my head for three months, and was so stressed about the whole process that I don't think my blood pressure medicine was half strong enough! Now all I have to do is make sure I've got all the relevant papers and drop them off. I feel 10 years younger!
I'm voting with Marcia. Of course, our system is different from yours, but likely just as complex. Frankly, life is too short to send time faffing around with this when you have the funds to pay an expert to do it on your behalf. I don't think I've tackled my own tax return for more than 30 years!
Megan
Sydney, Australia
My mom has an extension too and I keep reminding her that she needs to stay home and finish her portion so we can drop them off with her accountant. :)
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