The Non-Joy Of Repairs

The heat pump has been making a lot of noise and the A/C is working poorly.  I contacted the company that installed it originally and repaired it once.  They sent out a technician.  It was very difficult to understand what he was saying (language issues).  Everytime I thought I understood what he was saying the problem was,  he then said something that made me realize I had not understood him.  

And in fairness to me, he said some conflicting things.  I can't repair a heat pump (very specialized equipment), but I have enough science and engineering to understand how they work.  And a few of the things he said didn't make much sense.  It was basically like he didn't really know what the problem was, but he offerred some suggestions that were contradictory.  It's like he knows what he is trained to do according to readings he gets from diagnostic equipment but doesn't really know why that fixes anything.  

And he said things like "the compressor is working fine" and then a few minutes later "there is a part in the compressor that isn't working".  Well, it can't be both, can it?  He also said the bad part in the compressor can't be replaced itself.  

And "it's 2-3 pounds low on freon (the coolant) and that's $130 per pound".  When I asked what would happen if the compressor had to be replaced (me knowing the answer), he said it would all be lost and I would need even more pounds.  At least he got that right.

He seemed to be suggesting I should just live with the noise.  Admittedly, the mechanical racket only occurred briefly while he was here.  It is irregular, and (of course) didn't happen very long while he was here).  There is an old joke definition of weird car noises.  "Something that won't happen in the presence of a mechanic".  😢

The heat pump is over 10 years old.  It is about time it began to fail.  After some repeated (and rather circular conversations, I concluded the best choice was to have the compressor replaced and asked him to arrange that.  He said he couldn't and that I needed to call the company.  I now think they sent out a local independent (barely-qualified) guy and I'm kind of ticked off about that.

But I called the repair company later Monday to arrange for a compressor replacement.  The scheduler said they had to get one from the supplier and would call me when they had a delivery date.  No estimate of when that would be.  

Then I thought I found the cause of the mechanical racket.  When I moved my ears around the outside unit, I discovered the side of the unit where there are ventilation slots was vibrating.  I also discovered that if I shook the unit, the fan wobbled loosely.  

I pressed a piece of tree branch against the side panel and anchored it with a cinder block.  That suddenly lowered the noise level.  I also shook the casing around the unit and discovered the fan wobbled loosely.  The screws that held the fan and motor were rusted tight, but some Liquid Wrench (a lubricant-penetrant) allowed me to loosen them.  Some were actually already loose (when I broke the rust loose.  So I tighten them.  The fan stopped wobbling and the heat pump operated quietly.  I thought I had solved the problem.

I called the company to tell them not to order a new compressor just yet.  The scheduler had other people on line and said he would call me right back.  An hour later, I called back (assuming he had forgotten).  Well, of course not.  He simply decided not to call me.

Why?  He said he had described the problem to his Boss and Boss said he was familiar with the sound I was describing and would call me himself.  So of course the scheduler guy didn't see any reason to call me back...  AARRRGGGHH!

The Boss hasn't called yet.  Meanwhile, the heat pump has started making the same noises again.  My temporary fixes didn't last long.  Well, I didn't really expect my little fixes would last long, but I did have some hopes...

But I did get one possibly helpful thing done.  Yesterday afternoon, I was clearing weeds where I plan to plant tomatoes.  Which is near the heat pump.  Which turned on and made the same mechanical racket and it continued.  

So I got a bright idea.  I made a video of it with my camera!  The picture means nothing, but the audio is documentation.   If the Boss knows about "bad sounds", I can play it for him over the phone or in person.  Now all I have to do is get in touch with him later today.

If you read all this to the end, thank you...

Holiday Lights 2

I got the house lights set better on the timer.  They come on at dusk and go off at dawn,  Took a few days of adjusting.  It was so cold the past few nights I had to wear gloves.  Picking out and removing tiny plastic  timer push-ins wearing gloves isn't easy.  But I finally got them right.

The Mews didn't like that I didn't let them outside much the past few days.  Sure they have fur, but it was only 12F when I got up.  I'm not going to let them out in that temperature.  The last time I let Laz out like that, he went up a tree, I fell off the ladder, and I haven't recovered from that yet.   

Seriously, some of the parts I injured then are getting worse lately.  I'm getting to an age where things never quite heal.  The compression knee brace helps on the left.  I walk kind of stiff-leeged these days.  But I think it is getting better.  Some problems heal with time and careful waling.  Stairs are annoying.

So, when I got up and Laz and Lori wanted to go out when it was just 12F, I just laughed at them. 

It was too cold in the house late Christmas Eve,  It actually got down to 8F at one point outside.  We haven't gotten that cold here in over 20 years.

I have 2 digital thermometers that also tell me the outside temp and they agreed about 8 all night.  The thermostat was set at 68F; it stayed at 62.  Even the direct (emergency) electrical heating didn't help.  OK, yeah 62 isn't exactly threatening, but I worried the heat pump was failing.  "Perfect" time of year for that, right?

When it got up to 20F outside, it worked better and slowly got to 72.  8F outside isn't exactly the world's coldest temp by a long shot,  but apparently it defeats my aging heat pump.  I bet it fails soon.  They always fail on the hottest or coldest days...  Calling the installers for a maintenance check tomorrow. They have been good about maintenance before.

Complaining that the heat "only kept the house at 62F" sounds pretty "high-faluting" (I grew up with routinely colder morning house temps as that as a kid in New England) but what I want to avoid is it suddenly being 32F.  The house is extremely insulated and holds warmth, but it loses heat eventually of course.  It's hard to cook wearing a heavy Winter coat and hoping repair people can arrive in a few days...  

Happily, the weather is warming.  Should allow the heat pump guys some days to fix serious other problems elsewhere and check mine out soon enough before it fails entirely.

Stuff

Nothing like returning from grocery-shopping and finding your driveway blocked by a big truck.  It wasn't a freight truck (and I hadn't ordered anything requiring one lately).  So I pulled the car off the road onto my lawn, put on my best smile, and asked what was up.  There was a large firehose in one storm drain..

Sorry, I didn't take pictures.  Which didn't matter, because there was nothing visible going on.  Apparently, the storm drain clearing crew reported that one was half-filled with gravel and a specialized equipment crew does that.  And I'm not criticizing.  A lot of equipment only has a few experienced operators locally.  The guy (I've never seen a woman among these crews) who can delicately manage a 1/2 tin bucket to scrape debris off a storm grate is NOT the same as the guy who can manuver a drone through a pipe to find a blockage, etc.

Anyway, they were there to flush the foot of gravel out of one storm drain to the other 90' away and from there to the outlet under the street.  They suggested I move my car since the spray was fierce and some gravel would come out.  I had raw meat in the car, so I demanded they let me get it into the refrigerator (they did) and I moved to car way up on the lawn (which they said was safe - and was).

When they put on their helmets and goggles, I decided the best place to be was in the house!  They let loose the firehose.  It wasn't Old Faithful, but it WAS pretty impressive.  I think their eqipment could have watered my entire lawn an inch deep in about 5 minutes.

When the finally left, I went out and looked, the major storm drain was completely empty of gravel, the secondary one was nearly empty, and all the gravel was washed through the pipe under the street.  I'm not sure how my neighbor there feels about it.  He has more gravel in the easement leading to the swamp than before. 

Nothing really special, but it IS a finale to the 6" of rain in 4 hours from about a month ago Monday...

Surprises, And Not Good Ones

This is becoming a really difficult few weeks.  Some of which I have mentioned, but it is worth listing all of  it (and positively noting that none are matters of life and death)...

First, I got the riding mower back from the repair shop after a month with only half the work I THOUGHT I was getting done.  Granted, they didn't try to charge me for what they didn't do, but they wanted another 3 weeks to get to get at it, so I passed.  I CAN actually change the oil and filter and sharpen the blades (the undone work) myself but its a pain and they could have done it so easily while they had it.  I had even called them later in the day I brought it to them to confirm it was on the repair list (they said yes).

Second, the monsoon damage (6"+ of sudden rain) Monday flooding the drainage easement.  When I moved here almost 33 years ago, I knew my new street was at the bottom of a large sloped neighborhood, but it seemed that the drainage was well-managed with drainage easements and storm drains.  I was wrong.  Also, I was not aware that property owners were responsible for the drainage easement further than 6' from the storm drains.

Storms usually bring tree debris down that covers the storm drain grate.  That can be removed easily sometimes, and the County willingly does it when stuff is all wedged together and called about it.  This time was different.  For reasons I do not know, cubic yards/meters of clay and gravel flowed down the easement for the first time ever.  The storm drain grate was entirely covered with it.

The easement itself (which WAS almost 2' deep) is entirely filled to lawn level with gravel about 20' upslope and most of that is NOT County responsibility.  I spoke to my neighbor about it (we are co-responsible for the easement maintenance).  I have no idea what it would cost and return the easement to full functionality.  My neighbor is upset because they are they are nearly broke.  I can legally enforce shared costs, but I'm not looking forward to having to fight about it.  But if it isn't dredged, future storms will make matters worse and they care less about their yard than I do.

Third, the monsoon damage again. My basement got soaked an inch.  The builder did poor work on the sunken patio originally (no drainage), and I've had water in the basement several times over the years.  I learned after the first time that if I dug a 4' deep ditch through the lawn downslope, all was well.  But those fill in over time and I usually redig it each year before hurricane season.

We are getting heavier rains here earlier each year and I waited too long.  Climate change is real.  The last Spring frost of the year is about a day earlier each couple years and the first frost in Fall is later.  The first heat wave of the year  comes sooner and occurs later too.

I need to at least bury some perforated drainage pipe along the lawn edge of the patio and attach it to solid drainage pipe emptying into the lower front lawn.  But it always seems there is something more immediately to do.  So I didn't do it earlier this year or last year.

The basement was a real mess!  This time I had a lot of boxes on the floor.  The stuff like lawn fertilizer have plastic bags inside, so they weren't damaged, but I had some boards standing up against walls, cardboard boxes I was planning to use to store books while the computer room going to be changed from 32 year old carpet to linoleum.  And Iza likes to poop outside the litter boxes, so that was a real mess.

I used the wet/dry shop vac to suck up most of the water and moved the litter boxes to dry area where Iza wouldn't "go" is the wet spots.  Today, it dried enough for me to scrape the cement floor of all the kicked-out scoopable litter and poops.  I love Iza dearly, but pooping in the litter boxes is not one of the things she does best...

After that, I mopped the whole litterbox area with soapy water, mopped it with clean water, and sucked up the remaining water with the shop vac.  It wasn't a thrill.  I rinsed out the mop frequently in the laundry tub, but it wasn't exactly dry,  and I don't have a mop-wringer tub so I had to squeeze the mop dryish by hand.

I should mention that I was the oldest child at 15 when my younger sister was born.  I changed a LOT of diapers.  And that was when you had to slosh soiled cloth diapers around in the toilet before you could even put them in the bucket the diaper cleaning truck came by to pick them up for professional cleaning.

Fourth, monsoon damage again.  I had a masonry repair company estimator here today.  Here is what he told me after investigating all the broken cinder blocks and spaces around it...

The wall is a "retaining wall" (there is soil filled in behind it).  A retaining wall should be set outside of the cement slab and 3' deep so that water pressure cannot push it in.  The top caps need special  grout to help hold the top solid.  My retaining wall was built ON the cement slab and the tops were attached with regular grout.

He said the entire 2 1/2 sides needed to be removed, a 3' deep trench dug outside the cement slab, and that there was rebar involved and removal of the old cinderblocks.

Quick estimate - $15,000

And I should have a drain installed to prevent future basement next to the sliding glass doors $2,300.

I said no way!  I could have my failing asphalt driveway removed, the foundation rebuilt and pounded solid, and a new concrete driveway installed for that.  I have an estimate for that...

I asked about just forcing the existing cinder block wall force back into place, using construction adhesive against the broken edges and bolting a 2"x10" board or serious metal bar on top.

He said he wouldn't do that as a professional and that his insurance company wouldn't warranty the work if he did.

I thanked him for coming by to explain all that and that I understood his reasons for not doing some cheap patchwork and that I might be back in touch because the repair does really have to be done.  I might add that contractors generally hate being the first ones on site because the customer learns things about what to ask the next estimator.  And it's true...  I learned a lot.

So after he left, I decided to see if I could lever the broken wall parts back in place.  There are 2 6"x6" wooden deck support posts in the patio set 3' deep and surrounded by 2' wide in cement.   I found a 4"x4" post that straddled them, and a 4x4 post that just reached  cinderblock wall.  I figured that with the right angle of leverage, I might be able to push the broken parts back in place after liberally covering the broken edges with construction adhesive.  That stuff is stronger than the grout used between cinder blocks so it ought to hold.

I understand how levers work most effectively.  The longer the lever, the more force is applied.  I set 4x4 posts up as efficiently as possible.  I couldn't move the wall at all!  30 minutes work at 92F and 95% humidity and pulling as hard as I could left me exhausted and drenched in sweat.  I may take the car jack and see if I can get some better force tomorrow.

If that doesn't work, I think I will find some less-perfectionist company to suggest something less expensive.

I have several home renovation projects in mind.  But given the numerous ones and these new problems, I think I might be better off combining them into a large list and hiring a general contractor.  I did that once and the total cost was about half of the estimated costs from individual contractors.  The downside of that is that I need to empty whole rooms (and OMC the cluttered basement!) at the same time (almost like moving out)...

I wish I had had the nerve to move away 5 years ago...  Maybe I should consider that again and leave it as a fixer-upper.  I get offers in the mail every day.

Various Thoughts

1.  I emailed the company that repaired my heat pump, complaining about the qualifications of the regular repairman they sent (who was only saved when the Repair Manager came by to actually do the work).  After the Repair Manager left, the regular repairman used my hose to fill a bucket to divert the old coolant into and though I saw him turn the spigot off, he didn't do it completely.  Three mornings later, I saw water spraying out of a broken hose connection.  He hadn't turned it off completely!  The pressure stayed on for 3 days and I have NO idea how much water sprayed out as waste (that I will pay for).  They haven't replied yet.

2.  I have a company coming to remove/redo the entire tub area of a bathroom.  They keep calling to change the arrival time.  I don't consider that a good sign.  Darn good thing I am retired and my time is flexible.  Yesterday, they were coming today; then Monday; now Friday.

3.  I'm cleaning house before the bathroom demolition crew arrives.  Is that stupid or what?  Like they care?  Well, it needed cleaning and I needed the encouragement.  If I had more vistors, I would clean more often.

4.  I came across some odd stories lately.   The first one where some parent had to explain to the grandparents that the son couldn't read their letters because he couldn't read "cursive".  Oh damn, I feel ancient!  Like I've been writing in hieroglyphs...

Then there was the couple who visited Yellowstone Park and decided a baby bison was "too cold".  They "rescued" it into their SUV.  When they turned it in to the Park because they couldn't really feed it, the Mother and herd rejected it.  It had to euthanized.

Which reminds me of the idiot hunter (and I respect most hunters as knowledgeable having being one myself) who reported he had "captured" a deer.  It was a goat...

Which reminds me of the farmer who had had a cow shot by a hunter.  So he spray painted "COW" on all his remaining herd in bright red.  Yeah, some idiot shot one of them too, thinking it was a deer.

5.  I set up several 10-20' circles in the newly leveled parts of the back yard.  In one, I spread several pounds of "wildflower" seeds to create a natural area for pollinator bees and butterfly caterpillars to thrive.  So far, I have one orange flower and the same weeds that are growing in other places around the yards.  I may have to grow plants from seeds indoors and transplant them outside.

6.  I'm making a list of things for a general contractor to do.  There are things I can do myself and things I can't.  And some of the things I can't, I used to be able to do and just won't now.  I did electrical work in the basement when I was 35 and (one and only one time) I made a mistake and if I hadn't been sitting on a wood ladder, I would have electrocuted myself.

I felt "the buzz"...  And that's not the first time.  I once pulled of the spark plug wire on a running car and had the same "shock".  I'm lucky to be alive.

I know wood.  Wood can't normally kill you.  I'll stick to that.  For the other stuff, I'm hiring people!

The Heat Pump...

The repairmen came, they went.  In their wake, they SEEM to have left me with a working heat pump.

I was worried when the repairman showed up.  It was the same guy who messed up my system in Feb.  While he started working on the unit, I called the office repair manager.  He called back a few minutes later to assure me that the guy he sent was especially good at replacing parts.  But also would come by in 30 minutes (from another job) to make sure all went smoothly.

And it was a damn good thing he did.  Because the repair manager had to do most of the work himself!  He had promised me a free part and free labor, but I did not know the free "part" was almost the entire inside unit.

It took them 4 hours.  Because of some gradual equipment changes, the replacement coil was not a "pull and replace" unit.  The manager went "hands on" to it, cutting some sheet metal to fit.  I got a kick out of saying to the sent repair guy "This is why I worked to be Manager, so as to not have to do this stuff".

The "sent" guy would not have known to do that shaping work.  If I hadn't called, he might STILL BE HERE 6 hours later botching the job.  And that is a lesson learned.  If a simple repair is done right, great.  If a complicated repair is done well by a talented repairman, great!.. But if a repair is in the middle and they send the simple repairman to fix it, you need a Manager!

And did this guy know his stuff!  It was like watching a surgeon.

And it got better!  A few times when he was waiting for equipment to provide results, I asked a few questions.  Apparently, they were good questions.  Having a Dad as an engineer helps...

So I mentioned understanding gas expansion cooling, and he mentioned that he had taken AP classes in physics, so we had a great discussion about dark matter and dark energy and fun stuff while his equipment measured pressures and temperature changes.

Geez, I hope managing a heat pump repair unit pays well...

Anyway, the high pressure whistling sound is gone inside and out, the screeching sound of the outside fan is gone, the heating and cooling seem to be working, and all I had to pay for was the coolant.

I hope I feel as happy in mid-summer and next winter!  The repair company maybe doesn't have the best basic repairmen, but they sure stand by their promise to make everything right eventually.  That sounds like a back-handed compliment, but I mean better than that.  They COULD have just fought my complaints and said go call someone else if I wasn't happy, but they didn't.

It was 70 degrees outside.  They heated the house up to 80 and cooled it down to 65 in just an hour.  AFAICT, that means it is working.

And BTW, Iza is a Very Brave Cat .  She followed us all around, watching what was going on.  Marley an Ayla hid in the bedroom.  Iza got extra treats after they left.  She is a "Snoopervisor Extraordinary"!

Other Complaints

Sort of continued from yesterday...

Aside from the heat pump problems, I've had damaged/loose tiles around the bathtub for almost a year.  At first, I couldn't get any highly-rated company on Angie's List to come out.  The job was too small.  Then it gradually got too big.  Them I couldn't get a bathroom remodeler to come out because the job was too small. 

I have a plastic trash bag duct-taped over the loose tiles.  Well, it FINALLY got big enough of a problem for one remodeler to come look Wed.  Quite frankly, I hadn't looked under the plastic covering lately, and it was worse than I thought. 

I expected bad news and I got it!  Now let me mention that this "starter house"  (where I have lived for 30 years) was not the best-built of houses.  The builder took shortcuts all over the place.  Apparently, one of those shortcuts was around the bathtub.  The seal around the tub faucet was leaky, the tile was poorly applied, the grout cracked, and the wall behind the tiles was truly waterproof. 

The remodeler popped one seemingly sound tile right off and pushed an awl right through the wall behind it.  Everything seem rotted...  So he came by yesterday with a basic proposal, subject to change after they remove the tiles and see behind the wall. 

They propose to remove all the tiles, replace the backer board wall, repair some damaged drywall, replace the tub faucet and showerhead (upper tile loosening suggests it is leaking inside the wall), and re-tile higher than it currently is  (which is below the showerhead).  And replace the bathtub itself.

I asked about why to replace the bathtub, and he said that, at 30 years old my cheap one won't last much longer and it would require pulling off the new tiles and some drywall to replace it then at twice the price.

I did some internet research and I know the routine for bathroom remodelers.  They get the initial job, then find all sorts of further problems (replace studs, scrape and spray mold, replace the floor, discover insect damage, etc).   I'm resigned to that.  There are some repairs you just HAVE to have done even when you know you are being taken advantage of.

At least I have some advantages myself.  I know wood, so they won't be able to lie about the condition of the studs.  I know the floor is solid; I can see it from the basement and there is no waterstain.  But also, I chose this company because their Angie's List rating is A+ for price and quality of work.  So they not only have a good rating, they care about their rating.  And if *I'm* not happy, they won't be happy!

At $5700 for the contracted work, they BETTER make me happy.  But it will be 3 weeks before they get to me on their schedule.  And they estimate 10 days of work (not every day, some parts have to sit a couple days to set). 

And then there is my right knee.  It has been a month since I first twisted it.  At first, it was pinful just getting it and out of bed.  And getting up and down stairs was an adventure in caution.  At least now I can walk almost normally.  Stairs are still annoying, but not actually painful.  Putting on my right sock and shoe are still awkward (but just an "err" and not a "GRRRR".  But it all means that I have not been able to do any gardening work in this extended mild temperature we have had all April and early May.  It will heal...

But then there is the weather.   After 3 weeks of drought late March and early April, we have had 10 days of daily off-and-on drizzle.  5" of drizzle and not any heavy rain but 1 hour.  So, good knee or bad, I wasn't going to get to do much work in the flower or vegetable gardens.  The vegetable garden is newly redone, so it doesn't need much work and the early crops were in and the warm weather crops will wait. 

But the flowerbeds are all gone to heck.  Weed grasses and regular weeds are nearly taking over.  This was going to be a Spring of renovation.  Too many of my perennial flowers have slowly died back (perennials don't live forever) and I was planning to dig up everything worth saving and rototill large areas to start over with some perennials that DO seem to live forever and add lots of annuals this year while I decide what to do in the future. 

I went big into perennials 15 years ago, but they are disappointing.  Most only flower a week or two.  Some flower longer, but are shorter-lived (3-5 years).  Some are very special in their short blooms (oriental lilies, tulips, daffodils, etc), and some have great foliage (Hostas, Brunella).  But I like the ones that flower all season or at least all Fall (Coneflowers, Goldenrod, Astilbe, Clatis, Asters).

I'm going back to annuals ( Zinnias, Salvia, Marigolds, Coleus, Impatiens).  More work each Spring to plant under lights inside and transplant, but I have time for that.  And growing seeds from scratch gives my better varieties than the local Walmart sells.

But if my knee doesn't heal soon, I won't be able to get down and scrape the weeds off the soil (and dig out the deep-rooted ones) and plant all those seedlings. 

Mom used to tell me that "getting old isn't for sissies".  I understood that theoretically a decade ago; now I know personally.  I'll turn 66 in 2 weeks.  LOL!

I've stayed young long.  You know how, in high school, there were those who matured fast?  Well, they aged fast too.  I always took some comfort in that.  Well, age is starting to catch up with me...  Small matters to be sure.  But I bet I need a knee transplant in 10 years.  My knees have always been a bit loose.

Most people fidget in some way.  They doodle, they hum, they tap their fingers.  I shake my ankles.  Sound weird?  Put your right ankle up on your left knee.  Now shake your ankle up and down constantly.  That's what I do at the computer.  I'll bet I loosened that knee badly over the decades...

"tempis fugit, momento mori".

 

Heat Pump Problems

I don't like to be complaining often, and I recognize that my worst complaints are minor compared to many other people's.  But they are what *I* am suffering, if you understand what I mean.  Sort of the "I was sad I had no shoes, til I met a man who had no feet".  Well, I still have no shoes, so I'm not happy.

My heat pump is non-functional.  Brief history is that the heating function barely worked in early Feb and I had to pay $120 for a diagnostic visit, then $745 for a replacement of the outdoors unit "thermal exchange valve" and a coolant recharge.  It worked, but not like it used to.  And there was often a weird high-pressure whistling sound both inside and outside after that.

Then when the weather warmed into the low 80s in mid-April, I turned on the cooling function.  It struggled.  How could it struggle when it's only 80 outside?   So I had to pay $120 for another diagnostic visit.  Naturally, it was only 65 outside that day and the system worked perfectly...

Monday the system simply stopped completely.  No heating, no cooling, not even the fan operated.  Even the thermostat display was dark.  I checked the main circuit breaker panel, the inside unit ciruit breaker, the outside circuit breaker, nothing. 

Wed, another repairman came out.  THIS guy knew what he was doing!  First, he ACTUALLY listened to my description of the recent history of diagnoses and repair, and he listened to my observations of noises and heating/cooling failures.

The 1st thing he did was get into the inside unit where there was yer ANOTHER circuit breaker, and replaced it.  It promptly blew out when he turned the system back on.  So he shut everything off again and checked the coolant because "that high pressure whistle you described is bad news".  Sure enough, he found the coolant recharge done in Feb was 4x too high.  There was some by-passing valve that protects against that but it meant the system wasn't doing much.  He said the previous week's diagnostician didn't measure for long enough to discover that.  And terms like "those clowns" were used...

He suspects the INTERNAL "thermal exchange valve" was damaged by the coolant overpressure and said he needed to speak to the repairs manager because they had screwed up my system and owed me some free work (that he couldn't authorize on his own).  The nice news was that he said I had observed the problems accurately, had been right that the noise was due to high pressure, and that if the previous guys had paid attention to what I was telling them, they might have fixed the problem right to begin with!

And, in fact, I had described the pattern of cooling failure to the last week's diagnostician in detail.  Not 10 minutes later he told me that I should observe the pattern of failure.  Exactly what I had just previously done.  I think that, like doctors, repairmen shut off their hearing when clients speak.  Seriously, how often have you explained symptoms in detail to a doctor only to have him/her ask you about symptoms you just mentioned?  Often, right?

I spoke to the repairs manage this afternoon.  My system is a year out of warranty, but he has gotten authorization to replace the inside thermal exchange valve at no charge and the labor charge will be at 50%.  Plus any other problems found during full repair will be cost-adjusted. 

I mentioned that seemed generally fair, since it was likely the Feb over pressuring caused some of the problems, but I didn't push it further.  I'm not a skilled negotiator (I'm always afraid people will just say "NO" and THEN get mad and unhelpful). 

They expect the part to arrive Monday and will be out to replace it ASAP.  I've been very fortunate that the temperatures have been very stable between highs of 65 and lows of 50.  I can deal with that.  I'm a very warm-bodied person, I have a heated waterbed, and I'm a lot more comfortable at 65 than 75.  And the house stays warmer than the outside.  All that electronic stuff that stays permanently 1/2 on creates heat, as does the refrigerator, water heater, cooking, etc.  And the house got a detailed attic-to-basement spray insulation and blown-in insulation job 18 months ago. 

When it is 50 outside, the house stays at 65.  But that also means that when the outside temperature is 80, the inside will reach 90 even with windows open and I can't sleep in THAT!  And it will get into the 80s Tuesday!  So the repair will be a close call...

It could be much worse.  Heat pumps usually die on the coldest or hottest days.  My previous 2 heat pumps died in mid August and the in-house temperature reached 100!

I have more complaints, but this post is long enough (and my appreciation to all who have read to this point)!  So the rest tomorrow...