Tuesday, May 10, 2022

A Surprise Computer Fix, Part 2

So, yesterday, I ended by saying my Apple email wasn't showing old or new emails.  AOL was allowing my Cavebear account just fine but not Marksmews (cats) or Yardenman (gardening).  I like separated and themed user names...

I decided to figure out passwords to try and get my email of those 2 in AOL.  They have been unhelpful in the past, so I didn't even bother calling them.  I looked up stuff on the net.  That is always difficult.  I'm not a beginner, but not an expert either.  I live in the awkward world where I have an idea what experts are telling me but not understanding all the instructions.  Experts assume "some things".  Like what the heck is a "kernal panic"?

But I did get enough to try setting up AOL email accounts.  One site told me the locations within AOL to look at email accounts.  Another suggested way to establish a new password.  None of them worked immediately, but I kept trying some of them.  All failed.  Everytime I tried a new account, I got my Cavebear account login on Safari.

I opened Firefox and tried the same things.  I actually got a different sign-in page!  I entered my Mark's Mews email address and searched around.  I found a place for re-setting a password.  It asked some security questions.  That was difficult'

I have my accounts and passwords on paper (no one can hack THAT).  But over the years, I have scribbled notes of changes and drawn lines to new passwords, etc.  Its a MESS!  I really have to update the Excel spreadsheet of those (its on a standalone computer).  But I found enough in the scribbles to answer the security questions.

I was shocked to discover that AOL had that data and allowed me to establish a new password for Marksmews email account.  But it said I had to restart my computer.  OK, I can do that, and did. 

The Marksmews email account didn't show up in Safari, but it did in Firefox.  I have NO idea why.  But there (Oh happily there) was the Marksmews email account ON AOL.  Previous discussions with AOL agents said that was not possible without a standard monthly fee.  On my screen, there was no mention of a fee.  I am assuming they lied about that.

And when I opened the MarksMews email account on Firefox in AOL (my Cavebear account is bookmarked on Safari), all the old emails and the new 10 days of emails all showed up!  Among them were the notifications from Chewy about my autoship.  So they were not to blame.  

I bookmarked it on Firefox.  I closed Firefox.  I reopened it on Firefox.  The email account shows up in AOL!  I sent emails back and forth to myself.  It worked.  I got one account solved.

Something successful every day is good...





1 comment:

Megan said...

Well done you! I have no idea what a kernal panic is either, but I suspect I've probably had a few in my lifetime.

Megan
Sydney, Australia

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