I've given up on my Canon color toner printer. I called Canon Help, and after long hold got a really helpful techie. We tried all sorts of software fixes, but none worked. And as I was asked to send a couple of screens by email, we got disconnected.
Second call got me referred to some place where no one knew his name. But this guy was a hardware expert. Said the "assembly fixture" was broken. And "couldn't be fixed". So, essentially, I have a 40 pound doorstop.
I have a closetful of old non-functioning computer equipment. This is now just another piece that I should just recycle.
He recommended several Canon printers. But I did some research (Consumer Reports, some techie sites). I ordered a Brother
MFC‐L8905CDW Business Color Laser All‐in‐One Printer, 7” Touchscreen Display, Duplex Print/Scan, Wireless, White. $700. But sometimes you just want "the best". It will arrive in 2 days.
Yay, I should be able to make Christmas cards again! But mostly, I will be able to scan/copy/fax/color print again.
Sometimes, you have to "pay to play"!
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