I was reminded last week by receiving a registration renewal form from Motor Vehicles that it had been 13 months since I bought the new Subaru Forester and so it was time to have routine maintance done. Never mind the car has only 700 miles on it, oils gets old etc and I am planning to drive at highway speed 200 miles roundtrip in 4 weeks (pick up new kitten).
I mentioned that previously, but I actually scheduled it for Friday. I am a Class A procrastinator, so actually scheduling it was a Big Deal. And why I scheduled it for 8:30 am is beyond me, but I suppose at the time I wasn't sure how long it would take.
All my life before I retired, I was a morning person. Up early for school and job and even on days off, I got up early. Then I became a real "night owl". So 8:30 am was an unaccustomed time of day. I managed it though. Dropped off the car, reviewed what they would do, gave some warnings (I have a battery-charger device wire sticking out of the grill and I didn't want them to mess with it).
They have shuttle service, so they drove me home (I love shuttle service as I go nuts sitting around and doing nothing). The van driver almost made me scream. You might expect that it was because he drove too fast, but it was the opposite. He was maddeningly slow and didn't understand directions very well.
I haven't been the passenger in a car very often since my carpool days 15 years ago. I kept thinking "go" when regular traffic allowed for it safely, but he just sat. Let's just say it took me 5 minutes to drive to the dealership and 10 minutes to get returned, LOL!
And he seemed confused about directions. I would say "next right turn", and he would hesitate at every house we passed. And "next left turn" and he would ask if I meant each house we passed. One street ends at a wetland. I told him about that and to turn left, but I was 1/2 certain he was going to drive straight into it!
We got near my house and I said 3rd house on the left - the green one (only green house on the street. He almost drove past. I said "stop, this one". *sigh*
So back in the house, I went straight back to bed, assuming I would hear a telephone call to let me know the car was ready and they could pick me up. I must have been REALLY tired! Apparently, I slept through 3 calls. I got up at 2 pm and sure enough, there were those call on voice mail. The car had been ready at 10 am!
Well, no great loss. I called back and they said the shuttle guy would be there in 10 minutes. 30 minutes later, I called them again. They said he had left 20 minutes before but not to worry "he doesn't get lost". Sure enough, he showed up soon after. He had gotten lost. Said his GPS was charging. He had my phone number...
But he arrived and got me to the dealership. The good news was that they found nothing wrong, but did the usual tire rotation, oil and filter change, checked fluids etc and even washed the car (nice touch). And at no charge!
Well, when I bought the car, the details of the costs were very specific. I had negotiated for a month after all. But they had charged $200 to fill the tires with nitrogen. Hey "air" is 78% nitrogen already! Tired of fussing about the final cost, I got a "free" oil and filter change at the first annual maintenance in exchange.
Salespeople are amazing. Turned out that the first annual maintenance was free anyway! No matter what you do, they always find "some" little trick to get a last dollar. But, in the long-term, the $200 trick and the meaningless "free" oil and filter change doesn't really matter.
Unless I suddenly decide to by an all-electric car in a few years due to some battery-tech breakthough, I the Subaru Forester may be my last car. Each car of my life has been built better and lasted longer. The Toyota Highlander lasted 15 years and I drive the Subaru less than the Toyota anyway. It should last 20 and I probably won'tbe safe to frive at 90+.
