Comments came up about how unusually helpful the AOL tech was and that she didn't want company recognition...
I had dealt with at least 6 AOL techs over the last couple months. I'm not saying they weren't helpful to the degree required for their jobs. But if there was something I couldn't do or understand, they lost patience quickly. So they didn't go out of their way to help. They were following AOL rules. One is paying $5 per month per email account that they could verify. Another was that I had to know the previous passwords which were on the dead Mac Mini. They pretty much just tried to get me off the phone to get to the next customer.
I should mention that the previous ones might have had trouble because I didn't have a 2nd phone for sending a code to, or call waiting set up. I did contact my service provider (Verizon) to set that up. It just took a button click on My Account and then discovering there was a button on my phone labeled "call waiting'! Well, you don't see what you aren't looking for...
When I talked to this latest one, it was obvious she was not so concerned with AOL rules. She didn't ask if I had an paid account for each email address. She asked if I had passwords, but when I said I didn't (and explained why) she said "then we will set of new ones". She was patient after asking questions that I didn't fully understand. She answered some questions she didn't have to bother answering.
An example was "what is the difference between POP and IMAP accounts"? She explained that POP was easier for AOL but did not allow recovery of email files while IMAP took a little more work, but allowed recoveries. When I mentioned that my working email account was POP, she said "well let's fix that first". And she did.
She was on "remote control" over my computer by then. She explained what she was doing at each step. After changing my primary email account from POP to IMAP we went to the marksmews email. She didn't ask if I had a monthly payment account, she just went about setting it up as IMAP. To do so, she generated a master password on her end and told me to enter a password of my own afterwards to change it. And she specifically said at all such times that she had turned off her vieing so that she couldn't see my new password.
OK, that might have been untrue, but I was trusting her. I think she was being honest. Besides, I'm sure anyone at AOL could see my passwords if they wanted to.
So she had my cavebear email changed to the safer IMAP format and the marksmews email set up the same way. She asked if I needed further assistance. I mentioned a 3rd email accounnt. When she asked why have 3 accounts, I explained it was one general email and one each for 2 blogs (cats and gardening) just to keep them separate.
She laughed and said she admired organized computer files. I didn't mention that I keep so many folders of various kinds that I used to drive the computer guys nuts at work when they had to solve a problem. They make sense to me and that is all that matters.
So she went about setting up my yardenman email (gardening) as Imap and went through the process of creating a temporary new master password at her end *sending a temporay code to my call-waiting) and then going off-viewing while I created a new one for myself.
All in all, it was a wonderful experience. I have never in my life had a better experience with a computer company tech. So why did she decline to let me thank AOL on her behalf?
Well, during our hour-long chat, I mentioned that she was unusually helpful and did she really enjoy doing this? OK, I would expect any company agent to express a positive attitude whether they actually enjoyed their job or not.
She seemed actually happy to help people get problems fixed and to be the one to fix them. So parts of being happy at what you do are hard to disguise. She seemed to REALLY enjoy what she was doing.
I get that. When I visit my favorite gardening forum, the first thread I go to is the "Questions" thread. Some guys love cars, some like sports, I was gardening as a preteen. So it has been 60 years... I love to answer gardening questions! I get positive pleasure from helping other people garden well.
So, apparently, the AOL tech rep I spoke to feels the same way about computers. I think that she knows that she is breaking AOL rules by helping people without asking for payment programs or pushing add-on "pay-for" services. It just gives her pleasure to help others with her expertise.
An aside... The internet has been the greatest opportunity for people to share their individual knowledge since the invention of the mass-printed book. Before the printing press (invented in symbol-driven China, but much more applicable to European letter systems), scholars had to write individual letters to the few others they knew about things they had discovered (expensive, slow, and uncertain of delivery). After the printing press, scholars could write whole books available to all who could buy one (it still wasn't cheap). But 1,000 books reached more people than a dozen short letters.
With the internet, we can reach a Billion people if they are interested and nearly for free. So sending answers to questions (whether computer, gardening, cooking, etc) into the internet is basically "books cubed".
The AOL tech woman is one of those.
Wednesday, February 19, 2020
Sunday, February 16, 2020
Email Accounts
This is long and has a pretty good ending, but you'll have to read to get to it! And I'm writing this is relatively good humor, as you'll see by the end. Consider it "a novel to read in 20 minutes". I'm done complaining. LOL!
I originally set up 3 email accounts on Verizon mail years ago (2008). It was quite easy. So I set up a primary email for myself (friends, family, shopping, my Cavebear's Lair blog). That is me "in general".
I set up one for the cat blog (Mark's Mews). That one gets 95% of all my emails of course. Mostly notifications on comments. It is easier to read them in email than actually going to the blog. And all of those are saved that way "just in case".
I set one up for my garden posts and forums (Yardenman).
I was happy as a pig in mud. I loved being organized in my slightly different 3 personas. No deceit intended, but it was just easier to have family, cat blog, and garden forums separate.
And then, in 2017, Verizon sold their email accounts to AOL. "Rest assured", they said, "you keep your email addresses forever, and will get more experienced service at no cost. This is for YOUR benefit". I ask, are there more chilling marketing words than that?
AOL is used to people having one email. But they worked hard to get my 3 accounts transferred. And they did succeed. I ended up with a dozen different passwords and I wasn't sure which went to which email account, but they assured me they could always find it or give me a new one. No cost. I was a legacy from Verizon, and free service was part of the contract.
Nothing is forever...
When I foolishly downloaded Mac OS 'Catalina' last November, everything to Hell in a Handbasket, as they say. Catalina was a 64-bit system and none of my 32-bit apps worked. And it was not reversable. Apple WANTS everyone to "progress" and that meant 64 bit. I kicked like a mule and I bit like a crocodile. Didn't do me any good. Catalina wasn't leaving my computer.
So I pulled out the previous Mac Mini (that didn't have 'Catalina') and started migrating the Catalina one to it. I had some short cables, so I had to snuggle both Macs on one desk. Along the way, I moved one that still had an overlooked cable attached
That cable caught my wine glass and spilled it onto the Catalina Mac. It's OK to laugh. I'm trying to write this as a comic-tragedy... The Catalina Mac was immediately fried. Dead. No power. Drowned. Zombied. 6' under. You get the point....
So I had the older one I stopped using in 2017. But I also had an external backup from a few days before. On Mac, it is called "Time Machine". Theoretically, you can restore your computer down to the last email setting from it.
But what they don't tell you is that it has to be the same computer. To a different computer, it is just a collection of apps and docs and folders. Guess who was on "a different computer"?
I tried everything for a couple months. Ceiling Cat KNOWS I tried (I'll get some credit for that somehow someday, I'm sure, but not NOW).
I bought a new Mac Mini, not realizing that it was a cloud computer and had little memory. I was able to return it. I bought a real one. 1TB and faster stuff. So I confidently went to use "Migration Assistant". Apple says it will copy everything from an old computer to a new one. Guess what doesn't work as claimed? It copied most of the old Mac, but not the photos or email or settings.
I'm going to guess it is partially my fault. I customize and organize my computer files freely and in ways the designers probably didn't expect.
When we got our first office computers (Convergent Technology, aka C3) in the early 90s , the spreadsheet was called Multiplan. It had a way to link files together. I linked freely. I crashed the system. Not to the point where our Data guys were upset, but to where the Multiplan programmers and C3 managers called me asking what I had done. Well, it was more like "What the F ing H*ll did you do
I told them that I had explored their spreadsheet and used the features. They had to rewrite large parts of their spreadsheet code to allow what I did. I am very likely infamous at C3 and possibly mentioned in some software articles from the time.
So I can get around software given a half a chance, and I find things the programmers didn't think of. I couldn't fully migrate the old mac to the new one. The Photos would NOT go (too many I suspect). The settings wouldn't transfer (I had to many alterations?) maybe. My mail wouldn't go at all!
I got the photos transferred one folder at a time using an external HD. The new computer didn't like it the way I did it, but it has to copy files directly if you are determined enough. On tyhe other hand, you can't MAKE it copy "settings" apparently.
So then I called AOL about the email. Remember that part about free service forever? Forget that. Never heard of it. And they hate us legacy Verizon email users. They ARE stuck with keeping our email addresses working though. I have no idea why that and not the free service, but that is money and who really knows what the contract actually says.
They demanded I have a separate phone to receive temporary codes. I only have the landline (yeah, I'm THAT primitive). Call waiting would work, but I had never set that up and wasn't even sure I had it. AND they wanted me to pay $5 monthly for a support account for each email account. I went for one for the Cavebear email account. If I had to live with one, that's "me".
They got that working, but refused to touch the others unless they could send a text or voice code to a separate number.
Well, after finally getting the photos moved and setting up new setting all around, I set up a "chat" with a Verizon agent. She told me I had call waiting and how to activate it. Stupid me, it was right there on a phone button!
But armed with call-waiting, I confidently called AOL again, expecting to have to pay $5 per month for tech support for each account. And expecting to have trouble understanding what the agent was saying.
And THIS is why I am so thrilled. First, imagine an Asian Indian/Irish accent (it sounded beautiful whatever it was). Second, imagine not being asked to sign up for a year's worth of monthly payment for 3 accounts. Third, imagine someone who cheerfully led me through all the stages of all 3 accounts (correcting a few previous mistakes by the previous AOL agents) for over an hour and got all 3 accounts working AND even helped me get the email accounts under my Inbox.
I even asked her if she enjoyed her job when it takes so long for a customer like me and she said she really does enjoy helping people with difficult problems. She seemed sincere. OK, I get that. Sometimes I spend hours at a gardening site answering questions that will never benefit me in any way.
And another thing. They always tell you a name when they start and you never remember it. So when I told her at the end that she was the most helpful tech person I ever dealt with and wanted to commend her to AOL, she requested I didn't. I was stunned.
After we tested sending a few emails between my accounts to be sure it was all working, I thanked her and hung up.
And I immediately emailed AOL. I told them I didn't have her name, but I gave them the case number, and that they had better make her "Employee Of The Year" because she did what 5 other of their agents didn't!
I do have 11,000+ emails to sort out, but that is sure better than none. I can do that.
And I did an internet search about where my Firefox bookmarks are. I learned I can't "import" them because they don't get the idea of importing from Firefox to Firefox. I'll bet I can import them to Safari and THEN to Firefox. I LOVE "workarounds", LOL!
I have duplicate pictures that won't go away using a "duplicate-remover" app. I'll remove them manually over the next few weeks.
BTW, I learned the difference between email settings of POP and SMTP. Email providers love POP because it is simpler. SMTP files are recoverable. POP files aren't. Take a look at your email settings and see which you have... If they are POP, call your email provider and demand a change.
But nearly everything is re-established on my new computer. 3 months of misery. But you know what? Next year, I will hardly even remember it. Times heals all wounds. And in the grand scheme of things, the past 3 months will not matter next year.
Happiness to all. My computer life is finally coming back into order...
And thanks to all who read this far.
Mark
Saturday, February 15, 2020
I Won
I beat the computer! I won. I got around all the problems. I have all the original-size photos (though many duplicates I will have to manually delete)). I have all my documents. I have all my apps (I think). I can read everything I can think to search for. I can see the smaller pictures I use in the blogs (The Mews AND Cavebear's Lair). I can't find anything (other than some Firefox bookmarks) missinbg on the NEW computer that were on the OLD. I restarted the new computer to make sure they reappearred after a shutdown.
I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT! I DID IT!
OK, that's enough...
The built-in Migration Assistant didn't work. The special USB cable with the installed transfer chip didn't work. The Mac Help Forums didn't work. Drill Doctor app didn't work.
But *I* did. I found all the parts of my Mac that held any files or apps and JUST PLAIN COPIED them one by one to an external drive and then to the new Mac one by one. I relentlessly, ruthlessly (I wonder where Ruth went?), doggedly (woof, woof) replaced everything with the old stuff.
So now I have everything moved from a Mac OS "Catalina-infested" 340GB 4 RAM Intel 5 processor to older Mac OS "High Sierra" but 1TB 8 RAM Intel 7 processor. And I am going to back up the whole HD and plant my butt on the current computer until Tim Cook (CEO of Apple) comes with an army of nerds and beats the computer to death with iCloud crowbars!
I'm going to carefully pack up the OLD Mac Mini (it still has everything on it). Then I am going to shut down the NEW Mac Mini so I can undo the spread of electrical connections and tangled cables of both Macs.
Then, and ONLY then, I will start up the new Mac Mini and see how fast it works. I even have a brand new (no faded letter keys) keyboard waiting for this day.
(Gahan Wilson - February 18, 1930 – November 21, 2019)
Yeah, its working...
Friday, February 14, 2020
Wednesday, February 12, 2020
Computer Problems 3
I'm not winning... I got the NEW computer to load my Photo Library from the OLD one and thought my problems with photos was solved. Well, sort of. I loaded the files, but most were duplicated 2-6 times. So I found free program that was described as safe and effective on several Mac sites. One thing ot does is remove duplicate files and you can specify which folders to search.
So I did that. You click on "scan". After it scans all the files in the folder, it compares them all to find the duplicates. Then you click "remove" and hope...
It found about the right size of files (90GB). It set about comparing the files. After several hours, it offerred "remove". I clicked. After another several hours, It removed about 25% of them. Argh!
I'm trying it again, because I still had the New one connected to the OLD one with a usb cable, and maybe that messed it up.
This is almost becoming a game. Sort of like Tron or one of those old "quest" games where you form a team of characters and search a castle solving problems to get at the treasure at the end. Well, better to view it that way than go running down the street screaming in frustration. Though I have often screamed "WHAT NOW?" after some failures, I maintain a determined (and rather surprisingly) good outlook.
My entire Govt career was FIGURING OUT THINGS and SOLVING PROBLEMS, and to be honest, I kind of miss that. So the game now is "Cavebear vs The Evil Computer".
The NEW computer doesn't have much on it yet (and the OLD one is actually working), so if it chugs away day and night I'm not really losing any functionality.
---------------------
But there is more to life than computers (no REALLY, it's true). So in that spirit, here is my real life To Do list for the next few days:
1. Feed the emerging spring bulbs with slow-release fertilizer to improve flower growth next month and bulb regrowth afterwards.
2. Lay down that packing paper shippers use as cushioning between the garden beds. I save it. I must have 100s of yards of it neatly smoothed and folded. Then I'll cover it with large wood chip mulch. That should kill the weeds.
3. Three years ago, we had heavy snow. There were enough fallen leaves on the top of my chicken wire garden enclosure for the snow to accumulate. The weight bent the PVC-covered steel pipes I used.
It took a week to pull each one out of the sockets, straighten then, and replace them. So I bought more steel poles to support all the centers of the existing pipes. I need to set them up.
4. I planted a lot of pansies last Fall, but I had some left over and put them in planter pots. Ivident;y that doesn't protect them from the freezing weather enough (they and small and withery). So I might as well bury the pots in the garden soil for insulation.
5. I have briars growing in the front yard landscape bed. Bad look. So I better dig them out before they spread . It rained a lot a few days ago, so the soil is workable.
Cheers...
So I did that. You click on "scan". After it scans all the files in the folder, it compares them all to find the duplicates. Then you click "remove" and hope...
It found about the right size of files (90GB). It set about comparing the files. After several hours, it offerred "remove". I clicked. After another several hours, It removed about 25% of them. Argh!
I'm trying it again, because I still had the New one connected to the OLD one with a usb cable, and maybe that messed it up.
This is almost becoming a game. Sort of like Tron or one of those old "quest" games where you form a team of characters and search a castle solving problems to get at the treasure at the end. Well, better to view it that way than go running down the street screaming in frustration. Though I have often screamed "WHAT NOW?" after some failures, I maintain a determined (and rather surprisingly) good outlook.
My entire Govt career was FIGURING OUT THINGS and SOLVING PROBLEMS, and to be honest, I kind of miss that. So the game now is "Cavebear vs The Evil Computer".
The NEW computer doesn't have much on it yet (and the OLD one is actually working), so if it chugs away day and night I'm not really losing any functionality.
---------------------
But there is more to life than computers (no REALLY, it's true). So in that spirit, here is my real life To Do list for the next few days:
1. Feed the emerging spring bulbs with slow-release fertilizer to improve flower growth next month and bulb regrowth afterwards.
2. Lay down that packing paper shippers use as cushioning between the garden beds. I save it. I must have 100s of yards of it neatly smoothed and folded. Then I'll cover it with large wood chip mulch. That should kill the weeds.
3. Three years ago, we had heavy snow. There were enough fallen leaves on the top of my chicken wire garden enclosure for the snow to accumulate. The weight bent the PVC-covered steel pipes I used.
It took a week to pull each one out of the sockets, straighten then, and replace them. So I bought more steel poles to support all the centers of the existing pipes. I need to set them up.
4. I planted a lot of pansies last Fall, but I had some left over and put them in planter pots. Ivident;y that doesn't protect them from the freezing weather enough (they and small and withery). So I might as well bury the pots in the garden soil for insulation.
5. I have briars growing in the front yard landscape bed. Bad look. So I better dig them out before they spread . It rained a lot a few days ago, so the soil is workable.
Cheers...
Monday, February 10, 2020
Computer Problems 2
I think I actually solved the photos import! After trying to import photos from the OLD mac to the NEW one and letting it process for 3 days (!), I gave up and clicked on "stop importing". It obviously wasn't working.
So I shut down both computers and looked at the possible cable connections. HDMI cables give the faster connections, but each has only one and the new monitor I bought only uses HDMI. So I couldn't connect the 2 macs that way.
And trying to import the OLD photo folder to the 4TBMy Passport external drive wasn't working.
So I had the thought of just COPYING the OLD iPhoto folder to it. Took 10 minutes! Then I ejected and unplugged the My Passport external drive and plugged it into the NEW mac. And restarted the NEW mac. (Always a good idea to restart after attached a new device)
Then I went to iPhotos and tried to import from the My Passport. Nothing... Gloom... The iPhoto Library folder stayed "greyed out" (not recognized) on My Passport. But I went back to Finder, and opened the file there. It opened there just fine!
So leaving it open, I went back to the NEW mac and opened iPhoto, chose "import", and moved my mouse to My Passport. The iPhoto folder was BLACK (recognized. I clicked OK (import)
AND IT STARTED IMMEDIATELY COPYING THE PHOTOS!
I can see the photos flashing by on the screen. Apparently there are 65,000 files. After an hour, there are 30,000 remaining, but IT IS WORKING! As the Scarecrow said in 'The Wizard Of Oz' "Oh Joy! Rapture!
So I shut down both computers and looked at the possible cable connections. HDMI cables give the faster connections, but each has only one and the new monitor I bought only uses HDMI. So I couldn't connect the 2 macs that way.
And trying to import the OLD photo folder to the 4TBMy Passport external drive wasn't working.
So I had the thought of just COPYING the OLD iPhoto folder to it. Took 10 minutes! Then I ejected and unplugged the My Passport external drive and plugged it into the NEW mac. And restarted the NEW mac. (Always a good idea to restart after attached a new device)
Then I went to iPhotos and tried to import from the My Passport. Nothing... Gloom... The iPhoto Library folder stayed "greyed out" (not recognized) on My Passport. But I went back to Finder, and opened the file there. It opened there just fine!
So leaving it open, I went back to the NEW mac and opened iPhoto, chose "import", and moved my mouse to My Passport. The iPhoto folder was BLACK (recognized. I clicked OK (import)
AND IT STARTED IMMEDIATELY COPYING THE PHOTOS!
I can see the photos flashing by on the screen. Apparently there are 65,000 files. After an hour, there are 30,000 remaining, but IT IS WORKING! As the Scarecrow said in 'The Wizard Of Oz' "Oh Joy! Rapture!
Friday, February 7, 2020
Computer Problems 1
I'm going to just list the Title by numbers until this misery is over. And not try to list too much at once. This is all getting too bizarre.
The Mac Migration Assistant app says it will migrate all the OLD files, apps, photos, mail and user settings to the NEW computer. It didn't. I tried that twice. It did make me create several new user accounts. So I did some net searching and found a forum thread that said you have make sure to have only one admin account. OK, I checked and I had 3 on the NEWEST. I learned how to delete 2.
So Migration Assistant should have worked then. No. Just the Mac OS and the apps (I think). It's hard to tell; the NEWEST has apps.
So I decided to try to manually transfer my photos. Those are the most important files. I found they were actually in 3 places. On an old windows computer, on an "unnamed album", and in the primary iPhotos library. I imported the files from the old windows computer using a flash drive. So I started importing the "unnamed album" to the primary iPhoto library on the OLD Mac mini.
So far, it has been "preparing to import" for 12 hours. I know it is doing SOMETHING because my Activity Monitor app says it has read 215GB and written 190GB so far. So I dare not stop it. It MIGHT just be a horribly slow process. I mean, I have about 7,000+ photos in the "unnamed album" original size (1-5MB each).
It may just fail entirely. I'm going to bed soon, so I'll let it run overnight and see what happens.
Meanwhile, I'm getting quite an education about how Macs operate. In fact, while searching for answers on a Mac Help Forum, I was actually able to answer someone else's question about where the iPhoto files are stored!
Oddly, the NEWEST Mac is functional. It just has no OLD files on it, working as a brand new computer. So I can use Firefox to open my blog accounts and dashboard and any site I can find or recall the URL of.
*SIGH*
The Mac Migration Assistant app says it will migrate all the OLD files, apps, photos, mail and user settings to the NEW computer. It didn't. I tried that twice. It did make me create several new user accounts. So I did some net searching and found a forum thread that said you have make sure to have only one admin account. OK, I checked and I had 3 on the NEWEST. I learned how to delete 2.
So Migration Assistant should have worked then. No. Just the Mac OS and the apps (I think). It's hard to tell; the NEWEST has apps.
So I decided to try to manually transfer my photos. Those are the most important files. I found they were actually in 3 places. On an old windows computer, on an "unnamed album", and in the primary iPhotos library. I imported the files from the old windows computer using a flash drive. So I started importing the "unnamed album" to the primary iPhoto library on the OLD Mac mini.
So far, it has been "preparing to import" for 12 hours. I know it is doing SOMETHING because my Activity Monitor app says it has read 215GB and written 190GB so far. So I dare not stop it. It MIGHT just be a horribly slow process. I mean, I have about 7,000+ photos in the "unnamed album" original size (1-5MB each).
It may just fail entirely. I'm going to bed soon, so I'll let it run overnight and see what happens.
Meanwhile, I'm getting quite an education about how Macs operate. In fact, while searching for answers on a Mac Help Forum, I was actually able to answer someone else's question about where the iPhoto files are stored!
Oddly, the NEWEST Mac is functional. It just has no OLD files on it, working as a brand new computer. So I can use Firefox to open my blog accounts and dashboard and any site I can find or recall the URL of.
*SIGH*
Sunday, February 2, 2020
Losing my mind
You know how you think you have a problem solved and it isn't? Yah. Me too and really lately.
I spent most of Thursday night trying to migrate the old Mac Mini to the new one. I can follow instructions, but it wouldn't work because I didn't have enough of the right cables. No matter what I tried, I needed a USB to USB cable. It was a surprise that I didn't have one.
Rule 1. No matter how many cables of various combinations of connections you save in a box, the one you need won't be in there.
Rule 2. Walmart won't have them.
Rule 3. "Best Buy" will have them at 2x the price.
I bought a Best Buy cable.
And it was weird. The cable itself has software. For file transfers between Macs, it has a program that opens "GoBetween" and "Easy Site" It wanted internet acceptance. I refused. I couldn't figure out what they wanted annyway.
But I figured out how I could migrate a different way. I have an external drive that has 4 TB. So using Migration Manager on Mac I copied the old Mac Mini to the external drive and then "restored" the external driver to the new Mac Mini (and it promised that it would save all files and even individual program settings),
It didn't.
I can copy files from the old Mac Mini to the new one, but I have to keep both on separate active Mac Minis and monitors to do that. And guess what? I'm lacking a cable.
That's why I'm losing my mind!
I spent most of Thursday night trying to migrate the old Mac Mini to the new one. I can follow instructions, but it wouldn't work because I didn't have enough of the right cables. No matter what I tried, I needed a USB to USB cable. It was a surprise that I didn't have one.
Rule 1. No matter how many cables of various combinations of connections you save in a box, the one you need won't be in there.
Rule 2. Walmart won't have them.
Rule 3. "Best Buy" will have them at 2x the price.
I bought a Best Buy cable.
And it was weird. The cable itself has software. For file transfers between Macs, it has a program that opens "GoBetween" and "Easy Site" It wanted internet acceptance. I refused. I couldn't figure out what they wanted annyway.
But I figured out how I could migrate a different way. I have an external drive that has 4 TB. So using Migration Manager on Mac I copied the old Mac Mini to the external drive and then "restored" the external driver to the new Mac Mini (and it promised that it would save all files and even individual program settings),
It didn't.
I can copy files from the old Mac Mini to the new one, but I have to keep both on separate active Mac Minis and monitors to do that. And guess what? I'm lacking a cable.
That's why I'm losing my mind!
Wednesday, January 29, 2020
Fixed Computer Problem
Well, I HOPE I have solved my computer problems (both Mac and Windows actually).
1. I brought the Mac Mini that won't start to a local computer store today. They are really a Windows shop, but they will do simple repairs on Macs. After a half hour, they determined that the CURRENT Mac Mini was not repairable by them. Some of the spilled wine got inside and shorted out some circuits. Too complicated and time-consuming to clean and no guarantee that would solve the problem... They did say they could pop the drive out and migrate it to an external storage device if I provided the device.
And they didn't even charge me for the diagnosis work!
They also advised me not to bother shipping it to an Apple repair store; saying that Apple doesn't actually repair hardware anymore, they just migrate the drive to a new unit and charge you for it.
The OLD Mac Mini I'm limping along with right now is making fan noises (which assures that it will fail soon). And it is SLOW (well it IS a 2010 model).
So I went to Amazon and looked at new ones. They are all designed for Cloud use, meaning they have less storage on the hard drives. I'm not ready for the Cloud yet. So I did a google search for Mac Minis and found there were more powerful standard Mac Minis. One site lead me back to Amazon, where they also offer 3rd party "diagnosed, cleaned, renewed" Mac Minis guaranteed by them, 90 day warranty and 3 year repair guarantees (for under $60).
I ordered and renewed Mac Mini with a faster Intell chip, 1 TB storage, and 2x the Ram of my current one. That should last a while, and it will arrive in 3 days. Plus I get 5% back using my Amazon Cedit Card!
AND, I got no flak this time requesting to return the underpowered128 GB Mac Mini I bought last month. They even sent me a free shipping label.
So I am returning a useless new 128 GB Mac Mini at $720 for a fully renewed faster 1 TB one at $560 that will probably serve me well for many years. I will migrate the OLD Mac Mini I'm using right now to the new one. And I will have the local computer place copy my drive on CURRENT one that wont start to a 512 GB external drive I saw at Walmart for $50.
That way, I will have all my OLD files saved onto the new one and can pick and choose which newer files to save to it from the CURRENT one. That's not as complicated as it seems. I migrated the backup of the CURRENT Mac Mini to the OLD one (which is sort of why it works at all).
So, cheers and drinks all around!
1. I brought the Mac Mini that won't start to a local computer store today. They are really a Windows shop, but they will do simple repairs on Macs. After a half hour, they determined that the CURRENT Mac Mini was not repairable by them. Some of the spilled wine got inside and shorted out some circuits. Too complicated and time-consuming to clean and no guarantee that would solve the problem... They did say they could pop the drive out and migrate it to an external storage device if I provided the device.
And they didn't even charge me for the diagnosis work!
They also advised me not to bother shipping it to an Apple repair store; saying that Apple doesn't actually repair hardware anymore, they just migrate the drive to a new unit and charge you for it.
The OLD Mac Mini I'm limping along with right now is making fan noises (which assures that it will fail soon). And it is SLOW (well it IS a 2010 model).
So I went to Amazon and looked at new ones. They are all designed for Cloud use, meaning they have less storage on the hard drives. I'm not ready for the Cloud yet. So I did a google search for Mac Minis and found there were more powerful standard Mac Minis. One site lead me back to Amazon, where they also offer 3rd party "diagnosed, cleaned, renewed" Mac Minis guaranteed by them, 90 day warranty and 3 year repair guarantees (for under $60).
I ordered and renewed Mac Mini with a faster Intell chip, 1 TB storage, and 2x the Ram of my current one. That should last a while, and it will arrive in 3 days. Plus I get 5% back using my Amazon Cedit Card!
AND, I got no flak this time requesting to return the underpowered128 GB Mac Mini I bought last month. They even sent me a free shipping label.
So I am returning a useless new 128 GB Mac Mini at $720 for a fully renewed faster 1 TB one at $560 that will probably serve me well for many years. I will migrate the OLD Mac Mini I'm using right now to the new one. And I will have the local computer place copy my drive on CURRENT one that wont start to a 512 GB external drive I saw at Walmart for $50.
That way, I will have all my OLD files saved onto the new one and can pick and choose which newer files to save to it from the CURRENT one. That's not as complicated as it seems. I migrated the backup of the CURRENT Mac Mini to the OLD one (which is sort of why it works at all).
So, cheers and drinks all around!
Wednesday, January 22, 2020
Serious Computer Problems
OK, I am partly offline for a while. At least a week, probably 2, maybe 3. It is a comedy of errors. I'm only online using my OLDER Mac Mini (which will make sense soon).
Here's the situation...
A. I have 3 Mac-Mini computers and a Mac LAPTOP. One is an OLDER one I used until about 3 years ago. One is the CURRENT one. One is the NEWEST one I bought last month to migrate to (thinking the CURRENT one was obsolete). I will using those as names for reference
B. While setting up the NEWEST computer, there were 2 accidents. The first was that I left one cable connected to the CURRENT one (which was working perfectly well), and as I removed it from the desk, the cable snagged my wine bottle and pulled it over onto the NEWEST one sitting on the floor below.
C. The 2nd was that, trying to catch the wine bottle, I dropped the CURRENT Mac Mini onto the floor.
D. The CURRENT one will no longer start.
E. The NEWEST one will start but not display to the monitor.
F. The consequences are that neither of the 2 newer computers work AT ALL! And the LAPTOP is not set up for much other than visiting websites.
That's the summary. Now here are the gory details. If you don't like to read about details, I completely understand. I'm partly writing further for anyone who wants to know more, partly, so I have the events documented (details fade), and partly so I can organize my thoughts on solutions. So read on if you want...
1. The OLDER Mac Mini was retired in March 2017. It was about 6-7 years old and was struggling to adapt to new Mac OS and newer programs.
2. I bought the NEWEST Mac Mini last month or 2 and hadn't gotten around to using it. It was still in the box.
3. I bought the NEWEST one because I misunderstood what the disc scanner was telling me about the CURRENT and available memory and processing capability (32 bit vs 64 bit). After receiving the NEWEST one, I realized the CURRENT one was just fine.
4. I decided to download the newest version of Mac OS ("Catrina") on the CURRENT one, expecting that if I didn't like it, I could revert to the previous Mac OS (which I have done before without difficulty).
5. Immediately, half my programs failed or demanded upgrades. My iPhoto program was changed to Photos and it started reorganizing my existing photos. I may have authorized it do, I don't remember. Probably did. It kept doing so for 3 days until I finally stopped it; no program needs 3 days. I discovered I had lost half my full-size photos from 2008-about 2011. My Windows Office For Mac (Word and Excel) programs failed completely and the updated versions are only available for an annual fee and I couldn't download them anyway. Firefox and email kept working.
6. When I tried to revert to the previous Mac OS (Mohave or High Sierra, I forget which) I couldn't. Not even the Time Machine restore program would work. After several days of trying online suggestions, I started finding sites that said "You can't, Apple won't permit it". And those were independent sites that help users with this sort of thing.
7. So I surrendered. I posted about that twice in frustration and actual rage. I decided I would unbox the NEWEST Mac Mini and set it up and migrate the CURRENT one to it. It IS more powerful (like any newer version is). I would tolerate the annual subscription for MS Office For Mac (now called MS Office 365 for Mac) because MS Word and Excel have features I like that Mac's version (Pages and Numbers) do not.
8. I couldn't. The NEWEST Mac Mini would turn on, but not communicate with the monitor. Total blank screen. Well, I have 2 monitors and a 24" HDTV (bought that for temporary use when my 60" HDTV failed 2 years ago). None would recognize the NEWEST Mac Mini. So I went to reconnect the CURRENT Mac Mini. Somewhere in that process, the 2 accidents I mentioned in the summary occurred.
9. I tried every combination of connections I could think of. No matter what I did, the NEWEST Mac Mini would not communicate with any monitor. I tried VGA to USB connections, VGA to HDMI connections, and HDMI to HDMI connections. No luck.
10. So I decided to hook up the CURRENT Mac Mini again. It wouldn't even turn on! I assume it is because I dropped it trying to upright the wine bottle and something broke in the power connection (I even tried 2 different power cords - I keep stuff). I also tried different electric outlets in case my backup battery had gone bad. No luck.
11. So I tried my OLDEST Mac Mini. It came right on. I tried it with the 2 monitors and the 24" HDTV. They all worked (I did have to figure out how to tell the HDTV it was connected to a computer using the 60" HDTV remote control, but it actually DID work too). I tried out the 2 Mac power cords and they worked. I tried out the battery backup. It does have a problem with the non-surge-protected outlets, but the protected ones work fine. I will replace the unit.
12. So I'm on the OLDEST Mac Mini. It works, sort of. I can't access email. Weird story - Verizon dropped email service a couple years ago and sold it to AOL. AOL had agreed to make old Verizon email addresses continue to work (and they do) but it was a long convoluted process that took several tries over successive nights and consider mental struggle, I dare not touch it. If fact, I can't. All the details are on the CURRENT Mac Mini and I can't get it to start.
13. Apple used to refuse to license anyone else to repair their equipment. But I saw some ads that said a chain store "Best Buy" had gotten a license. There is one nearby, so I brought the CURRENT Mac Mini to them last evening. They work by appointment only. I didn't know that, so I just showed up (expecting to just leave the CURRENT one for them to call later with a repair estimate. No such luck.
14. Best Buy (aka The Geek Squad) is really only licensed to do software fixes. They aren't allowed to open a Mac for hardware fixes. For hardware fixes, they ship the unit to an Apple store for repair. For person did take the CURRENT Mac Mini in the back and confirmed that it wouldn't start. That may seem like nothing, but it confirmed that I was correct and that it also wasn't some monitor/power problem at my end.
15. So I mentioned that I have the NEWEST Mac Mini that would start but not communicate with a monitor. Ooh, that's something they might be able to fix! But I needed a reservation (which, if I understand things correctly) merely means they take a person off-floor to do repair work. I made one. Next Tuesday 1-29 at 7:40 PM! A full week before they can even look at it...
16. So I'll wait and bring it back to them them. Meanwhile, I do not have email. I REPEAT, I DO NOT HAVE EMAIL. But I can post on my blogs and I can comment on yours. And if it is anything sensitive, I have a secret one. Vishus Deer... http://vishusdeer.blogspot.com/ You can post there and I will move it to Word and delete from the blog...
17. I can add new photos to the LAPTOP, if I download the old iphotos program. But the OLDEST Mac Mini just started making some noise and I better get this posted!
Here's the situation...
A. I have 3 Mac-Mini computers and a Mac LAPTOP. One is an OLDER one I used until about 3 years ago. One is the CURRENT one. One is the NEWEST one I bought last month to migrate to (thinking the CURRENT one was obsolete). I will using those as names for reference
B. While setting up the NEWEST computer, there were 2 accidents. The first was that I left one cable connected to the CURRENT one (which was working perfectly well), and as I removed it from the desk, the cable snagged my wine bottle and pulled it over onto the NEWEST one sitting on the floor below.
C. The 2nd was that, trying to catch the wine bottle, I dropped the CURRENT Mac Mini onto the floor.
D. The CURRENT one will no longer start.
E. The NEWEST one will start but not display to the monitor.
F. The consequences are that neither of the 2 newer computers work AT ALL! And the LAPTOP is not set up for much other than visiting websites.
That's the summary. Now here are the gory details. If you don't like to read about details, I completely understand. I'm partly writing further for anyone who wants to know more, partly, so I have the events documented (details fade), and partly so I can organize my thoughts on solutions. So read on if you want...
1. The OLDER Mac Mini was retired in March 2017. It was about 6-7 years old and was struggling to adapt to new Mac OS and newer programs.
2. I bought the NEWEST Mac Mini last month or 2 and hadn't gotten around to using it. It was still in the box.
3. I bought the NEWEST one because I misunderstood what the disc scanner was telling me about the CURRENT and available memory and processing capability (32 bit vs 64 bit). After receiving the NEWEST one, I realized the CURRENT one was just fine.
4. I decided to download the newest version of Mac OS ("Catrina") on the CURRENT one, expecting that if I didn't like it, I could revert to the previous Mac OS (which I have done before without difficulty).
5. Immediately, half my programs failed or demanded upgrades. My iPhoto program was changed to Photos and it started reorganizing my existing photos. I may have authorized it do, I don't remember. Probably did. It kept doing so for 3 days until I finally stopped it; no program needs 3 days. I discovered I had lost half my full-size photos from 2008-about 2011. My Windows Office For Mac (Word and Excel) programs failed completely and the updated versions are only available for an annual fee and I couldn't download them anyway. Firefox and email kept working.
6. When I tried to revert to the previous Mac OS (Mohave or High Sierra, I forget which) I couldn't. Not even the Time Machine restore program would work. After several days of trying online suggestions, I started finding sites that said "You can't, Apple won't permit it". And those were independent sites that help users with this sort of thing.
7. So I surrendered. I posted about that twice in frustration and actual rage. I decided I would unbox the NEWEST Mac Mini and set it up and migrate the CURRENT one to it. It IS more powerful (like any newer version is). I would tolerate the annual subscription for MS Office For Mac (now called MS Office 365 for Mac) because MS Word and Excel have features I like that Mac's version (Pages and Numbers) do not.
8. I couldn't. The NEWEST Mac Mini would turn on, but not communicate with the monitor. Total blank screen. Well, I have 2 monitors and a 24" HDTV (bought that for temporary use when my 60" HDTV failed 2 years ago). None would recognize the NEWEST Mac Mini. So I went to reconnect the CURRENT Mac Mini. Somewhere in that process, the 2 accidents I mentioned in the summary occurred.
9. I tried every combination of connections I could think of. No matter what I did, the NEWEST Mac Mini would not communicate with any monitor. I tried VGA to USB connections, VGA to HDMI connections, and HDMI to HDMI connections. No luck.
10. So I decided to hook up the CURRENT Mac Mini again. It wouldn't even turn on! I assume it is because I dropped it trying to upright the wine bottle and something broke in the power connection (I even tried 2 different power cords - I keep stuff). I also tried different electric outlets in case my backup battery had gone bad. No luck.
11. So I tried my OLDEST Mac Mini. It came right on. I tried it with the 2 monitors and the 24" HDTV. They all worked (I did have to figure out how to tell the HDTV it was connected to a computer using the 60" HDTV remote control, but it actually DID work too). I tried out the 2 Mac power cords and they worked. I tried out the battery backup. It does have a problem with the non-surge-protected outlets, but the protected ones work fine. I will replace the unit.
12. So I'm on the OLDEST Mac Mini. It works, sort of. I can't access email. Weird story - Verizon dropped email service a couple years ago and sold it to AOL. AOL had agreed to make old Verizon email addresses continue to work (and they do) but it was a long convoluted process that took several tries over successive nights and consider mental struggle, I dare not touch it. If fact, I can't. All the details are on the CURRENT Mac Mini and I can't get it to start.
13. Apple used to refuse to license anyone else to repair their equipment. But I saw some ads that said a chain store "Best Buy" had gotten a license. There is one nearby, so I brought the CURRENT Mac Mini to them last evening. They work by appointment only. I didn't know that, so I just showed up (expecting to just leave the CURRENT one for them to call later with a repair estimate. No such luck.
14. Best Buy (aka The Geek Squad) is really only licensed to do software fixes. They aren't allowed to open a Mac for hardware fixes. For hardware fixes, they ship the unit to an Apple store for repair. For person did take the CURRENT Mac Mini in the back and confirmed that it wouldn't start. That may seem like nothing, but it confirmed that I was correct and that it also wasn't some monitor/power problem at my end.
15. So I mentioned that I have the NEWEST Mac Mini that would start but not communicate with a monitor. Ooh, that's something they might be able to fix! But I needed a reservation (which, if I understand things correctly) merely means they take a person off-floor to do repair work. I made one. Next Tuesday 1-29 at 7:40 PM! A full week before they can even look at it...
16. So I'll wait and bring it back to them them. Meanwhile, I do not have email. I REPEAT, I DO NOT HAVE EMAIL. But I can post on my blogs and I can comment on yours. And if it is anything sensitive, I have a secret one. Vishus Deer... http://vishusdeer.blogspot.com/ You can post there and I will move it to Word and delete from the blog...
17. I can add new photos to the LAPTOP, if I download the old iphotos program. But the OLDEST Mac Mini just started making some noise and I better get this posted!
Tuesday, January 21, 2020
Weight
I had a surprise a week ago. The bathroom scale had said I was losing weight. Well, I eat healthy.
It said I went from 170 to
I was thrilled!
But then it said I went to
And I knew THAT wasn't right. Even replacing the batteries didn't change it though.
And then a couple days later, it was 173 again. That's right. I weighed myself on the vet dog scale. and then on the home scale. It agreed. Mine is inconsistent. I need a new scale...
To the tune of Huey Lewis and the News "I Want a New drug"
"I need a new scale,
One that weighs like it should.
One that doesnt make me feel too bad
One that doesn't make me feel too good...
I wanna a new scale,
That tells me the truth.
So I don't get too happified,
So I don't feel fat or thin..."
LOL!
It said I went from 170 to
But then it said I went to
And then a couple days later, it was 173 again. That's right. I weighed myself on the vet dog scale. and then on the home scale. It agreed. Mine is inconsistent. I need a new scale...
To the tune of Huey Lewis and the News "I Want a New drug"
"I need a new scale,
One that weighs like it should.
One that doesnt make me feel too bad
One that doesn't make me feel too good...
I wanna a new scale,
That tells me the truth.
So I don't get too happified,
So I don't feel fat or thin..."
LOL!
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