YAY!

Friends, among all the mediocre and even failing customer support staff, there sometimes appears a bright shining star.  One such person was granted to me this morning.

Jesus De Leon, of Verizon, is that person, and I applaud and salute him.  He fixed my email problem when the previous 5 Verizon agents could not.  For the first time since I switched from Comcast to Verizon, my email WORKS!  It took 2 days, 16 hours, and 5 Agents, but Mr. De Leon knew everything right. 

If you ever need Verizon internet email help, ask for him!

So my new email address is "cavebear2118 AT verizon DOT net".