Friends, among all the mediocre and even failing customer support staff, there sometimes appears a bright shining star. One such person was granted to me this morning.
Jesus De Leon, of Verizon, is that person, and I applaud and salute him. He fixed my email problem when the previous 5 Verizon agents could not. For the first time since I switched from Comcast to Verizon, my email WORKS! It took 2 days, 16 hours, and 5 Agents, but Mr. De Leon knew everything right.
If you ever need Verizon internet email help, ask for him!
So my new email address is "cavebear2118 AT verizon DOT net".
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